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Topic-icon Facebook problems with Joomla 1.5 :(

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12 years 4 months ago #17039 by MyMelody
Hello there, I recently have run into a problem.
When users sign up for an account via the facebook log-in option, I've been receiving notifications that they have not received a confirmation email, that would let them validate the account.

When I look at the account, they are for some reason both blocked and cannot recieve system emials.

Does any one know how I can fix this?

Thank you, Melody
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12 years 4 months ago #17042 by MyMelody
I checked the validation emails problem, and it seems they are being sent, but are taking about an hour at times.

However, this problem:

"When I look at the account, they are for some reason both blocked and cannot recieve system emails."

Still persists. :(
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Support Specialist
12 years 4 months ago #17052 by alzander
Are you looking in the standard Joomla User Manager? If so, the behavior you describe is correct:
* They are blocked because the user hasn't activated their account yet
* Only admins should have the "Receive System Emails" setting enabled. System Emails are things like "New User Registered on Site" or other administrator notifications of activities on your site. It does -not- mean that the user can't receive any emails from your system.

As for why the emails aren't getting sent for an hour, I don't have a clue why that would be. That's not coming from JFBConnect, as we have no mail queue or other way to store emails. Once they need to be sent, we send them, and it's up to your server to deliver them on time.

Hope that explains,
Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. Facebook problems with Joomla 1.5 :(
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