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Topic-icon An error occurred with On magasine. Please try again later.

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Hi,

I just installed JFBConnect this afternoon and I did everything but I have the error : An error occurred with On magasine. Please try again later.

I checked all posts but I couldn't find what is wrong with my site. www.onmagasine.ca

The module is at bottom right.

Thanks I am so excited to use that component my site.

Have a great day :)

Lili
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Please ...
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Support Specialist
Lili,
Sorry for the delay.

There's 2 issues on your site that I see:
1) In JFBConnect, you've specified a language of "fr". This is not a valid language string. It looks like it should be fr_CA. Or, you should just leave that parameter blank and JFBConnect will automatically detect the language to use.
2) There's another extension installed on your site that integrates with Facebook. This will conflict with JFBConnect once you fix #1 above. Other Facebook extensions are fine, but they can't re-include the Facebook Javascript library, which the one on your site is. If you open the HTML and search for "all.js", the 2nd block at the very bottom is the one that needs to be removed. Most extensions that have Facebook integration have a way to disable it, and you should do that to get things going.

Hope that helps, and good luck,
Alex
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Hi,

Don't be sorry I am so excited to make this component to work. I fix the language thing. but for the second thing to do I really don't know how to do it. Can you tell me or direct me to somewhere I can find the information.

Thanks

Lili
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Just wait I think I know... Will let you know :)
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Support Specialist
Thanks for the admin credentials. We don't normally go into the admin area to fix things so quickly, but wanted to get you started. You had a plugin called "System - ZJ Facebook Connect" enabled. I disabled it, and the login button looks to work now.

Please test. CB sometimes gives us some issues, but we should be able to help you through them. From a quick look, the CB Profile Type field is marked as 'required', and not sure if that's going to cause problems. If your user is marked as not activated and not confirmed in CB after registration, try not-requiring that field and see if it helps.

Good luck!
Alex
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It's working ! :) I disable some module that I was not really using now ! I am soooo happy thanks ! I will leave a comment on Joomla !
It is gonna help my couponing website lol !

Have a great evening !

Lili
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Support Specialist
Lili,
Glad to hear that got you going! Hopefully, everything will work great from here. Should you need anything else, just let us know.

We definitely appreciate any feedback you leave at Joomla!

Thanks, and good luck,
Alex
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