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Topic-icon Can't get the connect with facebook button to work?

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Hi,

Just purchased JFBconnect, installed it, activated plugins, inserted API's and published the login module...

But when I click on the connect with facebook button, nothing happens.

Please let me know what I should do. Thanks!

domain: test.espacenanas.be

Thanks!
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Support Specialist
14 years 5 months ago #16620 by alzander
Fabian,
I don't know what other extension it is, but something else is including the Facebook Javascript Library and initializing it in a way that conflicts with JFBConnect. Can you try disabling any other Facebook integration extensions you might have? If there were features that you needed, we should be able to help you re-implement them, but first, we need to narrow this down.

Thanks,
Alex
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14 years 5 months ago #16638 by fabde
Hi there,

I went through all the other extensions and plugins & deactivated them all. I also disabled the virtuemart theme I was using (there wasa social share button on it) It still isn't working.

In the source code, which line of code do you see that triggers the FB javascript library?

Thanks for your support.

Fabian
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Support Specialist
14 years 5 months ago #16641 by alzander
If you open the HTML, search for "all.js". The first line you see it is from JFBConnect. The 2nd line where it's shown like "all.js#xfbml=1" is the block that needs to be removed.

Hope that helps. Sometimes, social buttons come from the template, so check there as well, but usually it's a plugin that would be inserting that code.

Good luck,
Alex
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14 years 5 months ago #16643 by fabde
Found it & killed it :)

Thanks!
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Support Specialist
14 years 5 months ago #16648 by alzander
Fabian,
No worries. Glad you found it! Hopefully, all is good now, but if you need anything else, just let us know!

Finally, please consider leaving a rating and review on the Joomla Extension Directory for JFBConnect and/or our support:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck,
Alex
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