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Topic-icon Like button doesn't work anymore for new K2-items

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12 years 5 months ago #16079 by getimo
Yesterday I wrote several articles and everything worked fine. Today, I wrote a new article but the like-button doesn't work anymore!? Where could be the problem?

kesselfieber.de/blog

The first article doesn't work. All following articles do work. On one article there are alsmost 120 likes and it worked like a charm.
The only special thing is: I'm using the jfbc-tag to provide the correct image of the K2-article (uploaded image). But as I said it worked for the last months.

I'd appreciate any help, thanks in advance!

Thomas
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Support Specialist
12 years 5 months ago #16083 by alzander
Thomas,
What do you mean by "doesn't work". Is the button not displaying, doesn't work when clicked, doesn't increase the count, etc? Any more information you can provide would be very helpful.

Also, your subscription to JFBConnect has expired. Priority support, especially over the Thanksgiving weekend (here in the states) will be reserved for current subscribers only. We hope you'll consider resubscribing for continued support as well as access to the upcoming 4.1 release (as well as discounts to our LinkedIn extension, if interested)

Thanks,
Alex
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12 years 5 months ago #16084 by getimo
Hello Alex,

thank you for your fast response. I really appreciate it. I wrote a long description here and now after testing it again it is working now... Maybe that was just a facebook error - but a strange one.

The error: When I clicked the button from the newest article the facebook button responded only "Error" in red next to it (an official facebook error message).

Regarding the subscription: we're going to update that in a few days. I can't decide that alone.

Best Regards,
Thomas
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Support Specialist
12 years 5 months ago #16091 by alzander
No problem for the quick response, Thomas. It's what we do.

Glad to hear the issue went away. Should you need anything else, just let us know.

Alex
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12 years 4 months ago #17781 by getimo
It seems that it isn't a facebook issue. If someone already clicked the Like button I can't click - I'm only be able to click if I'm the first one. But: other people are able to click the like button always. I read that issue in another thread but I can't find the topic anymore.

Joomla 1.5, K2
Example article: kesselfieber.de/blog/item/494-stuttgart-...lvester-monday-recap
I'm using this code in this article: {JFBCGraph image=http://kesselfieber.de/media/k2/items/cache/3a4499a4c30d6f082d254099c90f2c24_L.jpg} to make sure that the right image is used.

getimo
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  1. Forum
  3. Discontinued Products
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  7. Like button doesn't work anymore for new K2-items
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