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14 years 7 months ago #14757 by weissenborn.markus
Hello,
my website kk-kaleidoskop.de shows a like module as it should.
Then I set up the like button under the component administration -> social -> like button. I set show to all pages and choose both for location, just to take care that it should be there anywhere.
Unfortunately it does not show itself anywhere.
Can you help?
Regards
Markus
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Support Specialist
14 years 7 months ago #14759 by alzander
Markus,
My best, and only guess, initially is to make sure that you have the JFBC Content plugin enabled. That's what inserts it automatically into articles. If that's published, let us know, and we'll try to come up with other possible causes for your problem.

Thanks,
Alex
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14 years 7 months ago #14772 by weissenborn.markus
Uhh, oohhh, ... I hope, no one is reading this.
Yes, you are right, the plugin was not enabled. Obviously too late yesterday to think on this. Thanks for the quick help!

I have thought, the plugin was indicated as enabled on the summary screen of the module, but this was the status for the installation.
At this point I want to mention, that your installation and configuration Documentation let me decide to purchase a subscription of your tool in comparison to other, even free, tools.
And this investment in support is obviously necessary ... :D

Best regards

Markus
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Support Specialist
14 years 7 months ago #14779 by alzander
Markus,
Thanks so much for your comments on our docuementation, and support. Your subscription (and others) are what allow us to provide the level of service that we do, which we feel is definitely necessary for any bigger extensions. There's always 'free' out there, but it's how you value your time.

Anyways, very glad you got it going!

Should you need anything else, just let us know. Also, please consider leaving a rating and review on the Joomla Extension Directory for our extension or support:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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