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Topic-icon When pressing the "connect using facebook" button, nothing happens

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14 years 8 months ago #14007 by koyan
Hallo there,

We have jfbconnect up and working since March, and today we discovered that it is not working. We dont know exactly when it stopped working.

The symptoms: when a user clicks on "connect using facebook" button, absolutelly nothing happens. No error, no javascript error. Nothing

The website is at www.sintagespareas.gr

Trying to resolve the issue I upgraded to 1.4 but again, no results.

I cannot find anything wrong in the configuration. Could you help me identify the issue please, since it is a live site?

Thanks
Konstantinos
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Support Specialist
14 years 8 months ago #14015 by alzander
It looks to be your Like Box in the right hand column, which is re-including the Facebook Javascript library and causing a conflict. I'd recommend moving to the JFBCFan module, included with JFBConnect, that should have the same features. Otherwise, we can help you modify the Fanbox module you're using so it doesn't conflict.

Either way, try disabling it and test again to see if that fixes the problem. I don't see anything else wrong with your configuration at first glance.

Thanks,
Alex
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14 years 8 months ago #14017 by koyan
Thank you,

That solved the issue indeed.

Be well
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Support Specialist
14 years 8 months ago #14020 by alzander
No problem, it's what we're hear for. Thank you for subscribing and supporting us!

Good luck,
Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. When pressing the "connect using facebook" button, nothing happens
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