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Topic-icon Confirmed problem with CB username field

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12 years 7 months ago #13827 by dotcom22
hello Alex

sorry to more less double post but I have the confirmation something go wrong when users choose a non conventional username...

Please take a look to my post of yesterday here who contain part of the issue:

www.sourcecoast.com/forums/jfbconnect/jf...-cb-field?p=2#p13812

Just right now 3 users have registered using FB and one of them get problem. This users is marked Non confirmed and Non Approved in CB... The difference between this user and the 2 others is the username contain a dot inside like my.username. This seem the problem because JFBconnect allow user to register but CB disallow this...resulting in a wrong registration.

Of course I can set Username CB field for allow any kind of character who will probably solve the registration problem, but like I said on my other post, this is not a solution because I will get more problem due to the username format.

Hope you can fix this issue soon... I would like start to make Ads campaign on FB and would like avoid problem during registration process...otherwise users will unable to interact with my site..

many thank

cheers
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Support Specialist
12 years 7 months ago #13850 by alzander
Dotcom,
We'll have to look into the username options of CB more. Unfortunately, I don't think this will be as easy a change as the other issues you've brought up as Community Builder is like it's own CMS in many ways. They are the only system we integrate with which places restrictions on the username, the rest use standard conventions of Joomla to do what you're looking for. Because of this, we'll have to investigate how best to acccomodate their configuration options for this, but don't want to have very specific CB-only code in JFBConnect, and I don't know how long the investigation will take to come up with the best solutions.

We'll let you know what we find, but I can't give any timeline on when we might have support for the username restrictions of CB.

Thanks,
Alex
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