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Topic-icon Picture used in the Send Plugin

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14 years 8 months ago #13727 by spikesantee
When a user presses the Send button from the Send Plugin, a picture appears as part of the potential post. How do you change that picture? I thought it was part of the Open Graph settings in JFB but I changed the URL for the picture to the one I want but it doesn't change when pressing the Send button.
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14 years 8 months ago #13732 by alzander
You're correct that it should be part of the Open Graph tags. We've heard a few reports lately that the Send button is doing it's own thing, and there are multiple reports of this to Facebook as well (not related to JFBConnect). We're investigating what they're doing, and if there's a way we can control it.

However, currently, for the Send button, the image that's chosen is out of our control.

Sorry for the inconvenience, and we'll definitely do what we can to add more control of this, if possible.

Thanks,
Alex
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14 years 8 months ago #13838 by spikesantee
I think it just takes time for the FB cache to flush out because the next day the right picture was displaying and I didn't do anything.
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Support Specialist
14 years 8 months ago #13845 by alzander
When you change the Open Graph tags, it takes about 24 hours (but sometimes longer) for Facebook to 'see' the change.

Hope you're all fixed up now, but if you run into any other issues, just let us know!

Good luck,
Alex
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