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Topic-icon Account Suspended error

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14 years 8 months ago #13481 by iveth
Hi

I get Account Suspended in my recommendations module on the bottom of the page: caracas.travel/es
Please see my image attached

What is wrong
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14 years 8 months ago #13492 by alzander
Replied by alzander on topic Account Suspended error
Iveth,
I've never seen that issue before. Looking at the source of your page, I can't see that text anywhere. However, I am seeing multiple Open Graph tags.. some from JFBConnect, and some from something else. You should only use one extension to manage Open Graph tags on your site, and this could be part of the problem, though I can't imagine why it would cause that problem.

When I run a page of your site through the Facebook URL Debug tool, it seems to think that the "Account Suspended" text is in the title of your page:
developers.facebook.com/tools/debug/og/o...viaje-viajes-express

Could there be something wrong with what's performing translations on your site, and Facebook is seeing an error message from that?

Let us know if you determine anything.
Alex
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14 years 8 months ago #13511 by iveth
Replied by iveth on topic Account Suspended error
Thanks Alex
I really dont know either what is the problem.
Regarding language..
If I press on of the account suspended links on the bottom, lets say the first: caracas.travel/restaurantes-listados-res...ante-amapola?lang=es then the url is wrong it should be:
caracas.travel/es/restaurantes-listados-...-restaurante-amapola
what is wrong here ?

On: caracas.travel/restaurantes-listados-res...ante-amapola?lang=es at the bottom my invite module is not working either, the same with the mod_jfbcfeed module to the left, what is wrong here
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14 years 8 months ago #13607 by alzander
Replied by alzander on topic Account Suspended error
What are you using for language management on your site? If there's a system plugin for it, I'd recommend trying to reorder that plugin so it's after the JFBConnect System plugin. If it's already after, try it before, but I don't think that's the issue.

Basically, we simply ask Joomla what the right SEF URL should be for the page, and use it. It's likely another plugin or configuration setting that's simply not responding properly, or translating existing, links when it should be.

Hope that gets you started,
Alex
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