× Joomla Facebook Connect support forum

Topic-icon >> URGENT: JFB Connect Login doesn't work anymore: Errorcode 191

Active Subscriptions:

None
Hi,

Since a few days I guess, I have the following error on login on my website: www.salsa-privee.com

Une erreur s’est produite avec SALSA-PRIVEE. Veuillez réessayer tard.
API Error Code: 191
API Error Description: The specified URL is not owned by the application
Error Message: Invalid redirect_uri: L’URL fournie n’est pas autorisée par la configuration de l’application.

I have migrated from the version 3.2 to 4.0 but I still have the same issue.
I tried to disable the "Remove Deprecated APIs:" setting from my facebook app but it still doesn't work.

PLEASE HELP ME as I am loosing customers...

Best regards

Jérôme Lescure
The topic has been locked.
Support Specialist
Jérôme,
I was able to successfully just click the button and get to the Login/Register page of JFBConnect without seeing the error.

The "Specified URL is not owned by the application" error is usually caused by:
1) Another Facebook extension on your site either including a different (or no) App ID to Facebook, which confuses Facebook and won't allow logging in. - This is my best guess of your problem.
2) An error in the FB application's configuration for Site URL or Domain URL. I don't believe this is the problem as I can login (see below).

Can you let me know:
* Does this happen to you on every page? If so, what browsers and operating system are you using?
* Does this happen only on certain pages? If so, are there other Facebook tools (not JFBConnect) being used on those pages? Can you send me a link to one of those pages?

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
Indeed, everything is fine now. I haven't changed anything. May be a temporary problem on facebook side.

Many thanks for your quick reply.

Best regards

Jérôme
The topic has been locked.
Support Specialist
Very possible it was just a new application issue. Facebook has many servers, and it can take a little bit for your application info to propagate to all of them.

Should it pop up again, or you need anything else, just let us know!

Alex
The topic has been locked.
Active Subscriptions:

None
How can i get
Facebook App ID:
Facebook Secret Key:

Thank you
The topic has been locked.
Support Specialist
Jorge,
Once you've created your app, following the configuration guide below, you'll easily see the App ID and Secret Key at the top of the Facebook Developer page:
www.sourcecoast.com/jfbconnect/docs/configuration-guide?start=1

If you run into any issues in the process, just let us know. Please post in a new thread though, as your issue doesn't seem related to the one above.

Thanks,
Alex
The topic has been locked.