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Topic-icon Problems problems !

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14 years 8 months ago #13232 by srdrad
Problems problems ! was created by srdrad
I just bought yours component and installed on test domain but nothing seems to work. The login button is not showing, like button is not showing... And when and if we fix this , is it possible that facebook like and share button appear in place where google +1 and tweeter are right now.
The test site is
www.test.smmedia.rs

Thank you
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14 years 8 months ago #13237 by alzander
Replied by alzander on topic Problems problems !
Your Joomla site is configured with a language of "sr_YU", which Facebook doesn't support. Please go to the Configuration area of JFBConnect, click into the Facebook API tab, and add a language type into the Facebook Language Locale box. You can see a list of supported languages by clicking into the XML file.

That should fix the like and login buttons from not showing.

As for the other question, JFBConnect does not have a Facebook Share button. Facebook deprecated that button a year ago, and it does not work properly with their newer Facebook features. They recommend using the Facebook Like button + Open Graph tags to describe your pages, which JFBConnect fully supports. For more information on it, see the link below:
www.sourcecoast.com/jfbconnect/docs/comm...tions#share-conflict

Hope that helps get you going, but if you have other questions, just let us know!
Alex
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14 years 8 months ago #13270 by srdrad
Replied by srdrad on topic Problems problems !
Thank you for your quick reply. I have managed to set up JFB on my website, you can see it on this link- MOJ FRIZER
But when using firefox and login with facebook button and enter my credentials the page reloads , and when i click button again for login I enter the site. So I need to click the button 2 times, first time to enter credentials , second time to enter the site.

Thank you
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14 years 8 months ago #13274 by alzander
Replied by alzander on topic Problems problems !
Srdjan,
I'm not sure why that's happening. Can you let us know the following:
1) Do you have any profile plugins enabled? If so, can you make sure that those extensions are actually installed on your site?
2) Do you have user activation in Joomla activated?

Let us know, and hopefully we can provide a solution. If not, we may need to access for admin access to the site to debug further.

Thanks,
Alex
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14 years 8 months ago #13313 by srdrad
Replied by srdrad on topic Problems problems !
Thank you again for respond

1 .I have 2 profile plugins enebled, virtuemart and kunena and i have both component installed.
2. User activation in joomla is enabled and in JFB - skip activation for new users - YES

I belive that this is only happening when somebody enter the site with facebook for the first time, when he comes back again everything is normal.

I have to ask you couple more questions maybe you can explain to me how facebook likes work, because when i installed JFB i see that lot of my articles have a lot of likes and it s getting more and more as time passes and i know that nobody has liked an article on my site because i have set notification in JFB. Thats weird.
And maybe you know some gallery component for joomla where i can integrate like on photos ?

Thanks in advanced
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14 years 8 months ago #13375 by alzander
Replied by alzander on topic Problems problems !
Srdjan,
If you're using the Virtuemart profile plugin, you'll need to make sure you're using the "Full Joomla User" setting in JFBConnect for "User Creation". If that's already setup that way, good.. but then I'm unsure why the user isn't being logged in automatically. You may want to try disabling those integration plugins altogether, just to see if that fixes the new user problems. If so, let us know, as that can narrow things down considerably.

If that doesn't help, we may need to get into the admin area of the site to look around at your configuration to get to the bottom of it.

As for Like's, anyone can like your page or share it on Facebook simply by pasting the URL into a post. I could even put a Like button on SourceCoast.com, that when clicked, would actually Like one of your pages. You'll only get an email notification from JFBConnect when someone clicks the Like button on your site. If you have more Likes than you're getting emails for, that's a great sign that others are sharing your pages and content!

Hope the
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14 years 8 months ago #13436 by alzander
Replied by alzander on topic Problems problems !
Srdjan,
Thanks for the credentials to the admin area of your site. We spent a lot of time trying to narrow down why the user wasn't being logged in during the registration process, but never got a full grip of it. Basically, what we were seeing was:
1) User clicks login button
2) JFBConnect creates the user correctly
3) JFBConnect logs that user - this works, you can see the user is logged into by going to the User Manager in the admin area
4) JFBConnect redirects the user to the page they were on
5) During this redirect, when the new page loads, something is clearing the user's session, which effectively logs them out

We can't determine what's causing step #5 above, and tried quite hard to figure it out, without disabling too much on your site to make things bad for any visitors that may have been on.

As a workaround, we enabled the "Auto-login Facebook Users" option, which will automatically log them in after the redirect. It's a strange thing to have to enable to fix this, but it does work. It will, however, mean that any user's that have connected to your site through Facebook will be automatically logged in. This may or may not be a good thing.

Hope this helps get you started though, and we'll continue looking at our code to see if there's anything we can come up with. If you know of any extensions on your site that may check the login state of the user and could log that user out for some reason, please let us know.

Thanks, and good luck,
Alex
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14 years 8 months ago #13446 by srdrad
Replied by srdrad on topic Problems problems !
Thanx

I'll try to figure it out somehow :)
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