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Topic-icon Facebook Comment box error

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14 years 8 months ago #13230 by micsto
Here's my test URL
www.intriguefilms.com/joomla15cosmic2/in...icle&id=94&Itemid=74
but when the comment box pops up it gives an error that changes the url:

Whole ERROR Message:
Warning: www.intriguefilms.com/joomla15cosmic2/in...n-articles&Itemid=74 is unreachable.

What's going wrong? I changed my app url in FB to this test folder (www.intriguefilms.com/joomla15cosmic2/) and it's still not working right...
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14 years 8 months ago #13236 by alzander
Replied by alzander on topic Facebook Comment box error
Michael,
I'm not seeing that error right now. Usually, that occurs when you have a brand new Facebook application and Facebook hasn't scanned any of your pages yet. This happens when you first add the comment box to some pages on your site, but usually clears itself up in a few hours. Then, after Facebook has seen a few pages, future pages will automatically be marked as 'ok' in their eyes.

If you're still seeing the issue, definitely let us know, but hopefully it's all fixed on it's own now.

Thanks,
Alex
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14 years 7 months ago #14538 by Ame_Rican
Hi,

I am having the same issue theamericankid.com on all my post.
Please help
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14 years 7 months ago #14539 by alzander
Replied by alzander on topic Facebook Comment box error
Ame,
I'm not sure what the issue with your site is. We make a Facebook integration system for the Joomla CMS, and are only familiar with that. You don't look to be using Joomla or JFBConnect, so I don't think we can help you.

Good luck,
Alex
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14 years 7 months ago #14541 by Ame_Rican
Hi,

I'm getting a facebook 'warning url is unreachable error.

I was receiving the same messages all these people asked you about having www.google.com/search?hl=en&biw=1366&bih...m+url+is+unreachable
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14 years 7 months ago #14542 by alzander
Replied by alzander on topic Facebook Comment box error
Ame,
I'd recommend you read those posts and hopefully something stands out at you. We can diagnose issues with our software and integration with Facebook, but know nothing about your site, what your doing, or why it wouldn't be working.

Unfortunately, we can't help you, but good luck,
Alex
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14 years 7 months ago #14554 by albert
Replied by albert on topic Facebook Comment box error
Hi,

Yep I checked your page, same symptoms as mine :-(

If you sit there and refresh the page a few times then it seems to work once.
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14 years 7 months ago #14560 by alzander
Replied by alzander on topic Facebook Comment box error
Albert,
What page are you seeing this on? Are you using JFBConnect as well? If so, what version and what is the URL of the site? We'll gladly help how we can if you're using our extension.

Thanks,
Alex
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