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Topic-icon Connect with Facebook not working

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14 years 9 months ago #12699 by lppier
Hi,

I currently only have access to Internet via iPhone so I am using it to surf the web.
I realized that the connect with Facebook on my website www.play-guitar.sg has stopped working.
I'm using jfbconnect 3.2.1 , could you take a look to see the problem?
Thanks.

Pier.
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Support Specialist
14 years 9 months ago #12707 by alzander
Pier,
It's working from Chrome on Windows, but not sure about iPhone. We can test later on an iPod Touch and an iPad, but can you let us know if the Facebook button is working on this site from the iPhone? That will help narrow things down.

Also, can you tell us what happens when it's not working? No login area, doesn't authentication, etc.

Thanks,
Alex
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14 years 9 months ago #12721 by lppier
The fAce book button is working.
The error is a Facebook error which says "not working. Please tryagain later.
Anyway I just tried it and it's working now. Why are there these seemingly random kind of errors?
Thanks.

Pier.
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Support Specialist
14 years 9 months ago #12731 by alzander
Facebook runs on servers scattered throughout the world. Almost all intermittent type problems like you describe occur when communication breaks down to one of those servers, which can happen for a lot of reasons, but are actually pretty rare.

Unfortunately, there's no magic bullet solution or even way to explain all problems, but we do a lot in JFBConnect to get around the most common hiccups and make things run as smoothly as we can.

Good luck,
Alex
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