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Topic-icon Nothing works, except of credentials :-)

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14 years 10 months ago #11954 by fishfishf
Hi,

yesterday i bought JFBC and tried to install it today. I created a Facebook App und i published everything according to the documentation. But, when i publish the Fan Box or the Like-Modul or the content plugin nothing is displyed, despite of the credentials to JFBC. I don't have a problem with the credentials, but i would be very glad to see the Like-Button. Can you help me?

FEG Heiden

Is this the problem with a JA template? I use JA Rasite.

Thanks in advance for our help

kind regards
daniel
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Support Specialist
14 years 10 months ago #11955 by alzander
Daniel,
I just looked around your site, and am not sure what you're seeing. On the following page, I'm seeing the Like button. I'm assuming this is from the Content Plugin, but if not, let us know:
www.feg-heiden.ch/index.php?option=com_c...%3Aaktuell&Itemid=80

As for the JFBCFan module, you look to be trying to use a standard user-profile page, not a Facebook Fan page. Facebook doesn't have a way to show your personal Facebook page on your site.

Hope that helps explain, and again, if it's still not showing up right for you, just let us know!

Thanks,
Alex
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14 years 10 months ago #11967 by fishfishf
Thank you for your quick reply. Actually you are right. The problem was neither with jfbc nor with the template but with my webfilter (Bluecoat K9). Although I configured it to show me facebook it didn't show the facebook plugin / modules on my website. I tried to figure out which domaine is used to show the plugin / module, but i didn't achieve it. actually i allowed all social networking and now everything is shown :-) Thanks again. I'm going to write a review :cool:
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Support Specialist
14 years 10 months ago #11970 by alzander
Glad to hear you got it, and no problem for the support. It's what we do, and why you subscribed.. so thank you :)

Hope everything goes well from here on out, but if you have other questions or run into anything, just let us know. And thanks for the great review! We really appreciate it!

Best of luck,
Alex
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