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Topic-icon social modules don't work with ignite gallery

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14 years 11 months ago #10991 by smartini
Hi,

the social modules don't work with ignite gallery, please help.

One page without gallery, everything works fine:
www.uhren-kriescher.de/kr_joomla/de/werk...hren-restaurierungen

Exactly identical configuration, but with ignite gallery, nothing happens in the modules:
www.uhren-kriescher.de/kr_joomla/de/werk...sterulrich-kriescher

I tried to change the order of plugins and to use a module for the gallery instead of loading it into a content - didn't help. What should we do next?

Thanks in advance,
Stefan
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14 years 11 months ago #11004 by alzander
The Ignite Gallery looks to still be using the Share button from Facebook. This button was deprecated by Facebook in February of this year and is no longer recommended to be used. Instead, they recommend using the Like button. While the Share button still works, for now, it actually will cause conflicts with the other social widgets Facebook provides if you're using the newer versions of these modules (which JFBConnect does).

I would recommend disabling the Share button within Ignite Gallery, if you can, or contacting the developers to let them know about the deprecation of the Share button and that they should update. For more information, do a Google search for "Facebook share deprecated". Also, you can see the following pages:
JFBConnect Common Support Questions - Share Conflict
What's happening to Facebook "Share"

Hope this helps, and let us know if there's anything else you need!
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14 years 11 months ago #11007 by smartini
THANKS!
This helped. I disabled the Share button - and everything is working now.
Perfect support - thank you very much.
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Support Specialist
14 years 11 months ago #11009 by alzander
No problem, it's what we do :) Thanks for your subscription, which allows us to do it!

Should you need anything else, you know where to find us. Also, after you've used JFBConnect for a while, please consider leaving a rating and review for it on the Joomla Extension Directory. It's very appreciated if you do:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks again, and good luck,
Alex
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