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Topic-icon "the page could not be reached" vith Like tag in virtuemart

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Hey Alex,

With many months using FB connect I tried to go forward by using the Like button in a virtuemart flypage product page.
I inserted {JFBCLike} in my layout, no problem the button appear correctly but when I try to click an error message showing :

The page at purebike.waveconsulting.eu/index.php/com...oduct_id=530&lang=fr could not be reached.

But this URL work in a browser ...

Thanks for you help.

Eric
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if that can help : I add the {JFBCComments} tag ... and it's work ! but the like button still bug :(
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Support Specialist
The page is working fine for me. With luck, it was a temporary glitch. Facebook updated their Javascript API last night, and it's caused a few unrelated issues. These things happen every few months, and clear themselves up in a few days. When I hit the Like, it posted in my wall as below and my beautiful face is below the like button (don't have a picture of that):
File Attachment:


Finally, I tested out the Facebook linter on your site, and it's able to fetch the page. None of the Open Graph tags are specified, which would be a good idea, but may take some code to do. We're working on a plugin for integration with VirtueMart and (in general) will be working on some ways to have tags automatically added for title, description, and image. For more information about our Open Graph support, see the bottom section of:
www.sourcecoast.com/extensions/jfbconnec...ation-guide?start=13

Hope this all helps, and should you continue having problems, just let us know!
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Support Specialist
Forgot the link to the linter in case you had no clue what I'm talking about:
developers.facebook.com/tools/lint

Just put in any URL on your site and it will let you know how Facebook sees your site.
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Thanks Alex,

You're right, it's working ... but not in France :( . I'll wait few hours or days and waiting !

On the other hand I tried to put an url of my website in the linter as you suggest and I'got an error : Internal Facebook Error Too Many Redirects

Do you think the url string is too long ?

Be sure I'll try to use Open Graph, but I didn't really understand how it's work now, I've tried to put some tag in my template without success ...

Thanks again for your great plugin and support, I'm close to renew my subscription ;)

Eric
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Support Specialist
No problem about the support, it's what we do. Thanks for your subscription which lets us provide the support!

That's really strange. The linter worked fine for us with the URL you posted. While I'm not seeing any redirects when I try to go to the page, if Facebook detects any, it can cause this problem. It only wants the final destination of a URL so that it can verify that the page isn't spammy or malware. Not sure where a redirect would be introduced, but if you know of anything, try to fix it. Things to consider are if the page requires a logged in user (don't see that), a firewall which is blocking some IPs, or some other function to switch the user to a different page.

I don't think the URL is too long. Again, it worked for us, and query-string URLs are usually long. Facebook has to be prepared for that.

For the Open Graph tags, you simply need to add tags like:
{JFBCGraph title=My Product}
{JFBCGraph description=My products is great because...}
{JFBCGraph image=http://site.com/image.jpg}

You can do this on any page, in the template, or in a module that's shown for specific menu items. Additionally, you can use the Open Graph configuration area in the JFBConnect admin section to set the default title, description, image, or other attributes for all pages on your site. If you don't have any {JFBCGraph ..} tags on the page, we'll use the defaults.

Hope that helps, but if we can help explain it more, just let us know!
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