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Topic-icon jfb like button_count not working good

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15 years 1 month ago #9874 by evil
hello, seems i have a js issue with "jfb like" - "button_count". the button appears but the share is not working...
could you take a look?
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15 years 1 month ago #9888 by alzander
I'm not sure what Share you're talking about. The share button itself has been deprecated by Facebook, and we no longer (since v3.1) include the Share button in JFBConnect. The Like button, according to Facebook, is the recommendation for 'sharing' a page to a user's friends.

Hope this helps, and if I'm missing something else, just let me know.

Thanks!
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15 years 4 weeks ago #9901 by evil
yes of course i mean the "like button" "button_count"...

now it works again, might be a facebook temporary problem (it wasn't counting :)

i still see a problem in explorer9 (on ff works better) with the comment box that is opened after clicking the button. you can see that? does it belong to fb js?
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15 years 4 weeks ago #9903 by alzander
Just wanted to make sure. The share button caused us a lot of problems when they changed it around, so I still cringe when I hear 'share'.

Glad it's working again.. no clue what was up. Facebook, just yesterday, put out a big change to the Comment box. They notified us of the change in early March, and we were ready for the update in the 3.2+ release of JFBConnect. However, the new box seems to be having some issues on Facebook's end. These should be resolved automatically as they update their Javascript code, but if you continue to have issues with the comment box in 24-48 hours, let us know and we can investigate further. Common issues (right now) are a continuous loading symbol and/or only the first 1-2 most recent comments showing.

Hope this helps, and good luck!
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15 years 4 weeks ago #9904 by evil
i don't mean the comment box but the text you can apply to the button:count when you click it.

anyway i found some other website and i see they have the same problem. it's about their JS :)

at first i tought was a conflict with some other js inside my joomla website.

thanks for your reply.

do you think you will introduce "SEND" button in the next release? thank you
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15 years 4 weeks ago #9961 by alzander
No, unfortunately, we can't change that text.

The Send button is coming in the next update, we expect. The Joomla 1.6 release pushed back the next Joomla 1.5 release a little bit. We're in the process of merging them together better so that features added to one will work in the other, and when that happens, we'll be on a roll. Expect the next (likely 3.2.2 release) of JFBConnect late next week, which should have some ability for the Send button included.

Hope that helps, and good luck!
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15 years 4 weeks ago #9993 by evil

alzander wrote: No, unfortunately, we can't change that text.

no i mean another thing... i add you the image in the next message so i can explain it better :)

The Send button is coming in the next update, we expect. The Joomla 1.6 release pushed back the next Joomla 1.5 release a little bit. We're in the process of merging them together better so that features added to one will work in the other, and when that happens, we'll be on a roll. Expect the next (likely 3.2.2 release) of JFBConnect late next week, which should have some ability for the Send button included.

Hope that helps, and good luck!

great :-)
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15 years 4 weeks ago #9994 by evil
File Attachment:

i mean this with text box.
this blinked and had some visibility problems but now works a lil better. i'm almost sure this belong only to facebook development because i saw a similar behaviour in other websites too.
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15 years 3 weeks ago #10077 by fb_717998615
At the moment, when i click like on one of my articles it will like the article then bring up a white box directly under it, how do i fix this?
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15 years 3 weeks ago #10085 by alzander
Evil,
Sorry I didn't get back to this post sooner, I think I missed it.

Both of you,
Can you post a link to the page this is occurring on? Also, can you try Liking the page with different Facebook accounts. Specifically, if you have your account setup to use a Page as your wall, can you try disabling that feature temporarily? We've been seeing a lot of issues with that feature enabled lately, and unfortunately, there's not anything we can do about it on our end. However, more evidence of the problem helps us to pressure Facebook to fix that with more bug reports.

Any info on when and how that error appears will help us get the problem fixed one way or another.

Thanks!
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