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Topic-icon New Installation, few problems.

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15 years 1 month ago #9729 by fb_559768899
I just installed JFBConnected and after a few problems I have got most things working but still have a few problems.

1. When I click log in with facebook I get an error saying "Your email has not been confirmed." I've looked around the forum and have tried a few things but can't seem to get that to work.
2. Community Builder not detected in Community Builder tap yet it is saying its installed and enabled in overview? Whats causing this and could this be connect to the problem above?
3. Below the comments in the articles there is a white space before the next article. Whats causing this and how do I remove it?
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15 years 1 month ago #9732 by alzander
1-2) These are both issues with Community Builder. Can you tell me what version of Community Builder you're using? The detection in the Overview tab is simply telling you that our JFBConnect/Community Builder plugin is installed. When you go to the Profiles tab, we detect that Community Builder itself is installed. Something seems to be going wrong there, which would explain quite a bit.. Hopefully, the version of CB will help us narrow it down.

3) Unfortunately, there isn't a way to remove this right now. Facebook makes their comment box bigger than it needs to be to accommodate comments that will be left. Once one comment goes in there, it looks normal, and will expand appropriately for additional comments. There are bug reports that have been submitted with Facebook to remove this extra space, and hopefully, they will fix it soon.
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15 years 1 week ago #10497 by sigalon
Hello!
I have the same problem regarding When I click log in with facebook I get an error saying "Your email has not been confirmed".
I am using CB version- 1.3.1 and JFBConnect ver-3.2.1
I've looked around the settings- making sure no Email confirmation is required on CB registration. User can register through CB or via FB.

Another question- How do I get the first user FB registration process on the site to go through the stages that exist on your demo site? recommendation etc?

Thanks A lot!

Sigal
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15 years 1 week ago #10501 by alzander
Can you check if your configuration of Community Builder has any fields set to "required"? If so, please make sure that you have the CB profile plugin for JFBConnect installed and importing something from Facebook into each of those fields. If they are fields you can't import into with JFBConnect, you can also set the "Show Required Fields at Registration" option is enabled.. please note that this setting only works with the Full Joomla User setting (see below).

If a user tries to register and their profile isn't complete (registered fields filled in), Community Builder will prevent us from saving their profile, which can cause the problem your describing. We're working on another update for CB (due out later in June) which will hopefully improve this process further (or at least decrease chances that you'll see that message).

What stages are you looking for? If you simply mean where the user gets to fill out their username, password, email, etc, just change the User Creation setting in JFBConnect to "Full Joomla User".

Hope that helps, but if you need anything else, just let us know!
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15 years 4 days ago #10645 by sigalon
Hi!
Thank you for your reply.
I have 3 significant problems.
1- when I register for the site through facebook (creating account with full joomla), A message on my wall is shown properly, On the website I am properly shown as connected- * Facebook profile successfully connected.
yet when I try to view my profile details in the user menu-an error is shown:

This user has not yet confirmed his email address and account!
This user has not yet been approved by a moderator.

Now in CB settings I changed moderators setting to- NO; What more can be the problem??

2- When registering through FB full joomla, I am required to enter an Email adress. I entered a different Email adress then the one used in my facebook account. How can a user be identified by 2 emails?

3- I have a serious design problem. I tested and it seems that the plugin- Content - JFBCContent, messed the site's design. I can not creat 2 colums of articles. If I try to do that- see for yourself in my site- www.eranyanivkatzav.co.il/
Look at the bottom of the front page. the 2 articles should be shown only at the white space you see.
This is keeping me from publishing the website! Do you have any ideas??

THANKS alot!

Sigal
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Support Specialist
15 years 3 days ago #10669 by alzander
Sigal,
Hopefully, I can get you all the right answers!
1) The reason you're seeing this message is likely because you have required fields set in Community Builder. If those fields aren't filled out by the user, then CB won't let us save the user.. and if that happens, it thinks they haven't been activated. For now, we recommend you enable the "Full Joomla User" setting for User Creation in JFBConnect. Then, in the Profiles tab of JFBConnect, make sure that Show Non-Mapped Required Fields is enabled. This will let users fill in those required fields during registration.
We'll have an update out very soon which will validate that these fields are indeed filled out, as that's been a minor problem for some users.

The alternative to the above is: make sure you have no required CB fields -or- that any fields that are required have a mapping to a Facebook field (to make sure that it's populated during registration).

2) The user is only identified in Joomla by their Username. There is no connection between a user's Facebook email address and their Joomla address, but usually, they are the same. You have the option (as the admin) to hide the email field on the registration page, so that it will be the same as their Facebook account.

3) I'm not sure what's causing that whitespace when you enable our plugins, but looking at the page, it seems like removing the following CSS removes the whitespace. I don't know if this will have bad effects otherwise though, so please test. In www.eranyanivkatzav.co.il/templates/as_t...019/css/template.css, around line 661, remove the border-top: 30px statement from #footercolright.

Hope that all helps, but if you have other questions, just let us know!
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15 years 1 day ago #10782 by sigalon
Hey Alex!
I appreciate your help, The "This user has not yet confirmed his email address and account! " problem was set in the cb registration required fields- I disabled the "required" option for all of the fields and it now working great!

about the white spaces- I tryed your solution but it doesnt seem to be working...

Thank you!

S
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15 years 1 day ago #10792 by alzander
No problem with the help. In the CSS file I mentioned above, I'm still seeing the following block:
#footercolright
{
float: right;
width: 760px;
height: 120px;
margin: 0px 0px 0px 0px;
border-top: 30px;
border-top-color: #FFFFFF;
border-top-style: solid;
}

The border-top:30px is still there. I'm not sure if you have caching enabled, or something else that would prevent the change from taking place, but I really think if you remove that, you should be good to go.

Good luck,
Alex
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