Problem with some plug ins and modules

What specific version are you using? 3.0.x, 3.1.x, or 3.2.x? Also, please post from the account you subscribed from. Priority support is for active subscribers.

Once you let us know the information above, I'm sure we can get you fixed up very quickly.

Thanks!

Our suggestion would be to upgrade to at least 3.2. It's been out for over a month now, and likely fixes whatever issue you're experiencing. For the full changelog from 3.1.0 (from early January) to 3.2.1, available now, see:
www.sourcecoast.com/extensions/jfbconnect/changelog

Either way, again, please post from the account you subscribed from. I'm pretty sure I know what the issue likely is, but again, support is for subscribers only. If you don't have an active subscription, please see:
www.sourcecoast.com/extensions/jfbconnect

Thanks,
Alex

No problem. It's what we do. We hope you'll consider subscribing, which supports further development of JFBConnect.