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Topic-icon Problem when user not log in and logged in

Support Specialist
13 years 2 weeks ago #9521 by alzander
Unfortunately, Facebook doesn't allow us to modify the text or add a carriage return between the like button and the text. You can see all of the available options that they allow on the page below:
developers.facebook.com/docs/reference/plugins/like/

We support everything except for the "Send" button which will be coming soon. You'll see there's no way to do what you're asking. I wish Facebook gave us more ability to style the Like button, but they prevent it so that it has a standard look across all sites.

I hope this helps explain what's possible, even if it isn't what you're looking for.

I responded through email to one of your messages. Hopefully that helps with setting up your application. It seems like Facebook is having issues verifying new application accounts though.
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13 years 2 weeks ago #9540 by fb_100001750128606
Hi there,

Great that i could create the API for FB and working fine right now. Just some questions i want to ask you.
1/ My website alway loading so slow, its take a min to connect to api-read.facebook.com, and when i back to your website, i did not see this action from web browser, could you help me to speedup loading my site?

2/ About the JFBConnect Login module, i set in the module config to load the user profile but its not. I dont know why. The log out button seem not be work in few cases, sometime i could not click there and this button when i move the mouse to, its not display the hand on mouse (as all normal link and button).

3/ Please test with this, open my demo website, then click to Login with facebook, then wait till the site loaded all, click to the button log out. When you logged out, re-click to Login with facebook, and nothing happen. Is this something wrong when i config the setting in component?

4/ If i set option for Automatically Link Facebook Users by Email: YES, when you open my website, you are unable to click the button Login with facebook, nothing appear, but if i set to NO, all is ok? I think this option is save the time when user not alway re-type their ID and password only ?

5/ Problem with Agora users and users who used FB id to logged in, i saw that in agora users have displayed double users with only 1 email address registered, could u please help me to merge them?

6/ Sometime the button Login with FB not working, i dont know why but its not pop up to user login. Sometime the button Log out also, not working. And i got the mess:"We were unable to retrieve your Facebook account information. Please try again", im sure that i entered correct password and email, and if you press again to the button login with fb, this error will not display, user profile will load nornally, :-s is this something wrong or ?

7/ If you wait for the site full loaded, you are unable to click the button Login with facebook, but if you did not wait, you can click and login in FB account. I dont know why but test was that.

I paid some components but this is the best site with fastest support from developers i have been see. Supporter of AGORA so much but ... they are so slow to get action if users asked them. Im so happy here
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13 years 2 weeks ago #9566 by fb_100001750128606
Hello, could u tell me how to fix some issue in my site? If my website full loaded, then i can not click to the button Login with FB. And some other point above, please read and answer me asap :-s
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Support Specialist
13 years 2 weeks ago #9579 by alzander
Sorry for the delayed response.
1) The connection to api-read.facebook.com is required. You may want to talk to your hosting provider to get them to see if there's anything that could be slowing down communication to this server at Facebook. There's nothing we can do to speed this communication up.
2-4, 6, 7) Login/Logout button not working / acting strange - You still have a call to the Facebook Javascript API at the bottom of the page with no API key specified. You need to disable whatever is including this. It will cause Facebook to behave incorrectly.
Open the HTML, and search for 'appId'. At the bottom of the page, remove this. It's not from JFBConnect.

5) Agora double users. I'm not sure what you mean here, actually. Are you saying that the user is registered twice on your site, or that the email address in Agora is not being updated properly?

Hope the above helps. I think when you get rid of the 2nd inclusion of the Facebook API at the bottom of your page, many issues will go away and your page will load faster.

Good luck!
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13 years 2 weeks ago #9591 by fb_100001750128606
Thanks,
It worked, site loading faster.

About the Agora users, lets me explain what does it mean.
Ex: I have a user was registered at my site with an email This email address is being protected from spambots. You need JavaScript enabled to view it. and user is abc. And when user back to site, he did not use the user and pass before, he used FB id for login, then in Agora have 02 users, 1st with username abc,. eamil This email address is being protected from spambots. You need JavaScript enabled to view it., second user have an id fb_...... and email This email address is being protected from spambots. You need JavaScript enabled to view it.

Other problem you still answer me, its about the User profile avatar, i set in JFBConnect long module is display User profile avatar, but after login, at there did not display any, i just see only: Welcome USER... Logout...

Thanks for your look at my site to solve my issue :d
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Support Specialist
13 years 2 weeks ago #9612 by alzander
Do you only have 1 user in the Joomla User manager, or are there 2 user's there? Joomla normally can't save 2 user's with the same email address, so I'm confused as to exactly what's happening.

I'll try to get you an answer about the avatar not loading early tomorrow.
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13 years 2 weeks ago #9619 by fb_1849363474
No. 2 users are from agora,one is admin,the double is normal user.
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13 years 2 weeks ago #9622 by fb_100001750128606
Sorry, i used wrong FB id. I have 2 users, one is Joomla Administrator, other i create from Agora user menu(ex: email This email address is being protected from spambots. You need JavaScript enabled to view it.). And when i used email This email address is being protected from spambots. You need JavaScript enabled to view it. to login with facebook, Agora created 2 users with one email, and when you search or filter the user with email, you will see 2 users with only 1 email address registered.
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Support Specialist
13 years 2 weeks ago #9649 by alzander
I think that's more of an issue with the Agora User Manager. Unfortunately, they store a lot of redundant information about the user in their tables, and obviously aren't checking things (like duplicate emails) like they should.

My recommendation would be to create the user first in the Joomla User Manager, and then use the Maintenance->Merge Users setting to bring those users over to Agora. Hopefully, that will solve your problem, but I can't guarantee it. We don't create users through Agora at all. We always use the Joomla User manager if we create them, or let the user create the account themselves through the front-end.

Hope this helps!
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13 years 2 weeks ago #9651 by fb_100001750128606
Well, thanks for your answer, just forget it, could u please check why my site can not load the FB users avatar? And how can i manage width/ height in JFBC login form module?
Also i really want to add a button like or share in each Agora post, but dont know how to do, im nood in source & code, tried to look at a long time in agora source but i could not doing as i want. Could u please tell me how to do that, step by step, i want to add the like or share button after the Thread title.
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