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Topic-icon Unreachable ERROR...

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15 years 1 month ago #8993 by Cangri787
I tried everything and can't figure out why I keep getting this errors, saying facebook cant reach my articles. Any help will be appreciated. Below an image of the error I keep getting.
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15 years 1 month ago #9002 by alzander
Replied by alzander on topic Unreachable ERROR...
I think you have a very bad DNS problem with your site. Below is the information I can give you, and I'd suggest you talk to your hosting company about this:
1) I can't reach it from my work PC
2) Our server computer reports the following (Google is above, to see what it should look like):

>nslookup www.google.com
Server: 67.15.31.131
Address: 67.15.31.131#53

Non-authoritative answer:
www.google.com canonical name = www.l.google.com.
Name: www.l.google.com
Address: 74.125.91.104
Name: www.l.google.com
Address: 74.125.91.105
Name: www.l.google.com
Address: 74.125.91.106
Name: www.l.google.com
Address: 74.125.91.147
Name: www.l.google.com
Address: 74.125.91.99
Name: www.l.google.com
Address: 74.125.91.103

> nslookup www.reggaetonnews.net
;; Got SERVFAIL reply from 67.15.31.131, trying next server
Server: 66.98.240.131
Address: 66.98.240.131#53

** server can't find www.reggaetonnews.net: SERVFAIL


NSLookup is a way to see what the underlying IP address of a domain name is. This is how the users browser figures out where to look for the content on a page. A lookup for your server in either of these 2 locations (US based) fails.

3) Down For Everyone or Just Me reports your server as available:
www.downforeveryoneorjustme.com/reggaetonnews.net
This means that in some places, your host does resolve properly

4) Slow Cop (a URL checker that looks for ways to improve your speed) reports the following:
Error generating report for www.reggaetonnews.net - Unable to find the server at www.reggaetonnews.net
Feel free to try it on your your computer at slowcop.com. They are completely unaffiliated with us, so it's not just 'us' that's seeing this issue.

Facebook seems to be having the same problem 'seeing' your site. It does seem to be working in some places (your computer, downforeveryoneorjustme) but not a lot of other places (us, our server in a different location, slowcop). I believe you also mentioned before that you weren't seeing it from a different location.

There is nothing we (or JFBConnect) can do to resolve this. You'll need to figure out, from your hosting company or IT staff, why your site is not reachable from multiple locations. This is a problem much bigger than Facebook too since I can't see your page at all.

Good luck
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