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Topic-icon Comments & Login doesn't work

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15 years 2 months ago #8754 by wggdm
Alex,
The struggle continues. I now get error message when a user logs in and this appears at the end of an article

{JFBCComments xid=content_104 width=550 numposts=10 hideLikeButton=1}{JFBCLike buttonStyle=standard showFaces=1 width=450 verbToDisplay=like font=arial colorScheme=dark url=http://downticketdems.com/index.php?option=com_content&view=article&id=104}
Invite friends still doesn't work. anymore.

I was so close before to having invite friends work. Login in with facebook worked but you couldn't invite friends. When I change something, I mess up the progress I have made instead of correcting the problem.

Please advise.
wggdm
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Support Specialist
15 years 2 months ago #8764 by alzander
We'll get you going. Check your email, I think we can get this stuff figured out pretty quickly.

The Comment box and Like box are likely showing because you have the Content plugin enabled. If you're just seeing the { JFBCxxx} tag, it likely means the JFBCSocial plugin isn't enabled. Check those.
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15 years 2 months ago #8818 by webmaster
Hey, i think i have a similiar problem, i´m having a big trouble trying to show the comments in thee articles i want.

I use properly the tags in each item, and they don´t do anything, although yesterday they did but show comments of january, i´m really worried because i have to deliver this info, please help!
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Support Specialist
15 years 2 months ago #8820 by alzander
We just released JFBConnect v3.2 yesterday which has a lot of improvements to the Comments logic. We'd recommend upgrading.

Additionally, Facebook seems to be having some issues with the older style comments. Hopefully this will resolve itself soon.

Thanks, and let us know if this does (or doesn't) help!
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15 years 2 months ago #8823 by webmaster
Actually, i think i didn´t give all the information, i used jfbconnect for facebook comments, but after a while, in february i disabled it, but now, i want to recover the comments that i had, so i paste the tag {JFBCComments xid=1895 width=500 numposts=10 hideLikeButton=1} and didn´t show me anything, then i tried with this one {JFBCComments} and it worked, but showing the comments of january, so i don´t know if it´s a matter of versions, or facebook o what.

thansk a lot for your response!
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Support Specialist
15 years 2 months ago #8825 by alzander
I'm not sure either. We can help you investigate, and figure out what your most recent XID was with a little more information. However, it looks like you don't have an active subscription (or any subscription that I could find). Can you post with the account you subscribed from? Our priority support is for active subscribers.

Thanks,
Alex
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