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Topic-icon Error with Facebook

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13 years 1 month ago #8672 by sseguin
Error with Facebook was created by sseguin
Hello,

I just freshly installed your component on my site, following the instructions. But when I click, Connect with Facebook in the module., a facebook popup appears but it says an Error has occured, please try again later "Une erreur s’est produite. Veuillez réessayer plus tard."

Not sure what is wrong. Can you please advise.

Thanks.

My site is www.slopeedge.com/main

Joomla version 1.5.22
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Support Specialist
13 years 1 month ago #8677 by alzander
Replied by alzander on topic Error with Facebook
The problem is due to the fact that you have 2 Facebook extensions installed on your site. If you open the HTML and search for "all.js", you'll see it declared twice. The first time is from JFBConnect, the last time (at the bottom of the page) is from something else. Also, if you look in that area, you're using 2 different Application Id's. This is confusing Facebook as to which application the user should be 'connecting' too.

Please disable this second extension, and everything should start working as expected. If not, let us know, and good luck!
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13 years 1 month ago #8682 by sseguin
Replied by sseguin on topic Error with Facebook
That was exactly it, had an old plugin still installed and enabled. Thanks.
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13 years 1 month ago #8687 by alzander
Replied by alzander on topic Error with Facebook
Fantastic! Glad to hear that got you up and running!
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