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Topic-icon Wont import picture and Facebook name

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15 years 3 months ago #7979 by fb_683002041
We've just moved the installation from our developersite to our online site, but something went wrong cos now JFBC doesnt import the username and picture (cl.ly/3r0H192n161X3A1T1O0P)

What is causing this issue? I've set the component to import picture and such on each login but it wont work...

I really need this fixed as soon as possible!! Thanks :)
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15 years 3 months ago #7996 by alzander
Morten,
You have multiple Facebook Connect extensions enabled on your site. If you open the HTML of the page you sent, and search for "all.js", you'll see it come up a few times. The first time is ours, the 2nd time is something else (I believe JomSocial). Additionally, a few lines above the all.js line in both cases is a line for appId, which is your Facebook application ID. In both cases, there is a different ID being used.

This is the cause of your problem. Please disable JomSocial's Facebook Connect by removing the API/Secret keys from their configuration area and disabling the JomSocial Connect plugin. If you have any other Facebook Connect extensions enabled, you may need to disable those too.

Hope this helps, and, after those are disabled, please let us know if you continue to have issues!
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15 years 3 months ago #8012 by fb_683002041
Thanks Alex... Thats great support!

I have however deactivated all JomSocials FB-connect plugins, but the issue remains... Should I remove them completely to deactivate the files in loading .js files?
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Support Specialist
15 years 3 months ago #8021 by alzander
Morten,
I wouldn't recommend deleting/uninstalling the extensions, as that may cause some other problems. From looking at your code, it looks like the inclusions of the Javascript code may have been by a developer on your site, and may not be automatically included by some other extension.

The main problem inclusion is the inclusion of the FB API in the Javascript function "function show_login_form()". I don't think it being included there is part of the normal JomSocial functionality, but I could be wrong. I'd really talk to your developer (if you have one) or re-verify that the API/Secret key are removed from the JomSocail configuration area. If you've created template overrides for JomSocial, you may want to try disabling those temporarily as well to see if that helps. If so, we can help you get them working again.

Keep us posted!
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