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Topic-icon facebook button dont show in IE8

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15 years 3 weeks ago #719 by mario
JFBConnect don't work with IE8 browser the login form shows but not the facebook button
anyway to fix that
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15 years 2 weeks ago #735 by alzander
We're looking into a few issues that have been reported on IE8. We'll keep you posted as we figure them out, unfortunately, some seem to be an artifact of how Facebook Connect functions, and will require fixes on their end.. We will fix what we can though.
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14 years 10 months ago #1290 by nealb
Hi there...

I'm experiencing the same problem with IE8.
I don't know if this is helpful to you or not, but cnet.com uses a Facebook login, and it works on IE8. Of course, I can't begin to know all the differences between their system and Joomla, but I thought I'd mention it in case it's helpful.

~Neal
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14 years 10 months ago #1299 by alzander
We've put some new fixes in the last few releases for this issue.. guess we didn't catch everything.

Can you provide a site that you're experiencing this on so we can check it out?
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14 years 10 months ago #1300 by nealb
You bet...and thank you.

Please check out <!-- w --><a class="postlink" href="www.DailyDevos.org">www.DailyDevos.org. I can't get the button to appear in IE8. Works fine in Firefox 3.

Please let me know if you need any back end access, but it's working great in FF.

thanks!
~Neal
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Support Specialist
14 years 10 months ago #1309 by alzander
I don't need back-end access just yet. There's something strange going on on your server and/or site that you may need your tech support to investigate.

If you go to the below site and enter your address, you'll see that the headers on your site are returning a "Temporarily Moved" return header, which then points to the same page. This is not normal. If you put in the non-www address, you get a "Permanently Moved" and it points to the www version (which is good/correct). I'm not sure this is the cause, but it could easily be something that Facebook/IE is having issues with.
<!-- m --><a class="postlink" href="www.webconfs.com/http-header-check.php">www.webconfs.com/http-header-check.php

I don't know where this is coming from, but a quick option to check if it fixes it is to turn off all SEO and then rename your .htaccess file to something else (so it's not used). That's a very common place for header redirects, but it can be done elsewhere.

Again, this may not be the cause, and if you're confident it isn't, let me know and I can investigate further. You'll want to fix this to return a normal status (code 200) no matter what as this will hurt your search ranking.
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14 years 10 months ago #1314 by nealb
THANK YOU for calling my attention to that header problem.

I managed to track it down to a plugin called Mobile Plugin that detects a mobile device and shows a simpler template. Apparently it was using some kind of a redirect or something. As soon as I disabled it, I got an OK with the webmaster tools you sent me. Luckily it had only been enabled for a few days, so I don;t think Google is too mad at me yet.

So that is fixed, but alas, still no love from IE8.

~Neal
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14 years 10 months ago #1400 by nealb
I appreciate your looking into this.
I seem to be having the problem in IE 7 as well.

~Neal
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14 years 10 months ago #1545 by dalekurt
Hi I'm having a problem such as this but only experience it with my custom template.

Using the Joomla default templates such as JaPurity the Facebook Connect button shows up. I have inspected the code (using FireBug) surrounding the module and found that the fb:login-button shows up faded.

screenshot.1.png

screenshot.2.png

Is there something missing from my template why this is happening?
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Support Specialist
14 years 10 months ago #1557 by alzander
Can you send me a link to your page? The main thing that a template can do to prevent JFBConnect operations is to disable the inclusion of mootools. We require this. The other thing is if there is poor javascript coding or open html tags which can cause Facebooks post-parsing of your page to fail. Hopefully, this isn't the case, but it's something to look for.

If you find a cause, definitely let us know. We're putting together an FAQ on our JFBConnect.com site that we'd like to include common pitfalls on.
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  7. facebook button dont show in IE8
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