Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. Problems integrating
× Joomla Facebook Connect support forum

Topic-icon Problems integrating

Active Subscriptions:

None
15 years 5 months ago #6445 by fb_635376982
Hi, as promised I bought the extension, however, I'm having difficulties getting it to work, so not sure what I've done wrong. I followed your steps re configuration.

If I go through Firefox, the button doesn't work at all when you click it, if I go through IE, the button works, but hangs for a long time after which it gives a message about a 100 times, saying "logging into facebok", after which another message comes up about 100 times, saying "E_NOCONNECT_Facebook" or something to this effect.

My site address is www.cuesportfever.com/new and the module is under events on the main menu.

Your help would be much appreciated... Thanks.
The topic has been locked.
Support Specialist
15 years 5 months ago #6448 by alzander
Replied by alzander on topic Problems integrating
This usually occurs when the Authentication plugin is not enabled. Additionally, make sure you've followed the instructions on the plugin page of the configuration guide, below. On the JFBConnect Overview page in the admin area, there should be 3 green checks next to the Required Extensions (User, Authentication, and Login).
www.sourcecoast.com/extensions/jfbconnec...ration-guide?start=2

As for looking at the page, I'm not seeing JFBConnect enabled. If you can set it up on a test page somewhere that I can see it in action, that may help narrow down the cause if the above doesn't work.
The topic has been locked.
Active Subscriptions:

None
15 years 5 months ago #6452 by fb_635376982
Replied by fb_635376982 on topic Problems integrating
Thanks for the prompt response.. I have checked those plugins, and they were enable already. Did you check on my events page? Here is the link: www.cuesportfever.com/new/index.php?opti...tmode=cal&Itemid=208.
The topic has been locked.
Active Subscriptions:

None
15 years 5 months ago #6453 by fb_635376982
Replied by fb_635376982 on topic Problems integrating
K, nevermind, I think I figured it out, I had myapi plugins enabled. After deleting all of them it seems to work in Firefox, haven't test IE yet, but if there is an issue, I'll let you know. Thanks again.. cool extension!
The topic has been locked.
Support Specialist
15 years 5 months ago #6454 by alzander
Replied by alzander on topic Problems integrating
Ah, glad to hear it, we were just looking into it further. Yes, you generally can only use one extension for authentication, and MyAPI also uses the older Facebook library (I think that's still the case), which is very incompatible with Facebook's newer version.

Thanks for saying "cool extension". Put a smile on my face. If you need anything else, just let us know!
The topic has been locked.
Active Subscriptions:

None
15 years 5 months ago #6458 by fb_635376982
Replied by fb_635376982 on topic Problems integrating
Hey no worries, it's great work!

Don't wanna sound like a nag, but I installed 2 of the plugins which I want for the site, one being the content plugin with which I'm having 2 small issues:
1. The like button comes up twice when I click on the article.
2. All the fb goodies are at the top of the article, is there no way of putting it at the bottom after they have read the article? Not sure if this is theme dependant or plugin?

Once again, much appreciated.
The topic has been locked.
Support Specialist
15 years 5 months ago #6462 by alzander
Replied by alzander on topic Problems integrating
Both answers involve settings in the JFBConnect Content plugin, so go edit that, and check these settings.
1) For 2 like buttons, my guess is that the Comment box's like button is also enabled. Facebook includes a Like button on the comment box, and we give you the ability to disable it by setting the "Show Comments Like Box" in the module to "hide".

2) Also in the content plugin settings is the option of "Comment Position" and "Like Position". It defaults to top, but try bottom.

If these settings are as expected, and it's still not working, let us know, we'll figure it out :)
The topic has been locked.
Active Subscriptions:

None
15 years 5 months ago #6464 by fb_635376982
Replied by fb_635376982 on topic Problems integrating
Thanks Alex, that worked perfect, don't know why I never thought to look there.. Happy New Year for tomorrow...
The topic has been locked.
Support Specialist
15 years 5 months ago #6466 by alzander
Replied by alzander on topic Problems integrating
Glad you got it going. We like the easy answers.. less work :)

Happy new year to you as well!
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. Problems integrating
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS