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Topic-icon Comments Not Loading

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13 years 7 months ago #5284 by fb_630261772
When loading my page through normal navigation, the comments don't load. If I refresh the page the comments will show up. Performance is inconsistent in browsers. Sometimes the comments will show up, other times they won't - a page refresh will sometimes help but not consistently. Very frustrating. Problem developed after upgrade to 3.02. Link to site listed below. Comments are only populated in this one area on the site.

www.pnwumc.org/index.php?option=com_cont...id=66:myp&Itemid=151
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13 years 7 months ago #5293 by alzander
Replied by alzander on topic Comments Not Loading
Unfortunately, I think it's the share module. Facebook actually has an incompatibility between the Share social module and some of their other social widgets. They recommend using the Like button instead, and we'll be adding new features in the next revision to make the Share work more like Like.

I know that's confusing, but if you could, please try to disable the Share button and see if that resolves your problem. Again, we're working on some better solutions, but the Like button does allow a user to comment on the page and put it in their wall.

Please let us know if this helps.
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13 years 7 months ago #5326 by fb_630261772
Replied by fb_630261772 on topic Comments Not Loading
Thanks. That seemed to do it and I wouldn't have thought to do that.
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13 years 7 months ago #5332 by nikkia
Replied by nikkia on topic Comments Not Loading
I had the same problem and this fixed it. I miss having the Share button on my page, so please let us know when this is solved.
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13 years 7 months ago #5337 by alzander
Replied by alzander on topic Comments Not Loading
Unfortunately, we're not sure of a great solution to actually fix the Share button on everyone's page. It's intermittent on the which pages or what sites the Share button causes conflicts, and those conflicts are with Facebook's implementation, not with JFBConnect.

It's unlikely that Facebook is going to fix this incompatibility either, as they aren't recommending the use of the Share button any longer, and are recommending the Like button with the use of special Graph API meta tags to describe the page. We'll be adding the meta tag capability into the next release of JFBConnect so that the Like button works much more like the Share button currently does.

For more information on the Share button, and Facebook's recommendation not to use it, see the top paragraph of this page:
developers.facebook.com/docs/share

We are still looking for ways to improve compatibility, but we haven't had great results yet, so far.
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13 years 7 months ago #5377 by ruizmusic
Replied by ruizmusic on topic Comments Not Loading
fb_630261772,
Hello Alex Thank you very much for your help and fast answer, now the facebook connect buttom is wroking back, about to place the JFBInvite module in a article I'm working on it, later i'll let you know. I'm very happy with this component and the support
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