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Topic-icon Facebook Channel

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1 year 3 months ago #68386 by avesovum
Facebook Channel was created by avesovum
Im trying to setup Facebooh Channel to auto post articles to Facebook page and it will not let me "Select User". See Screenshot   - There are no users available. I have logged in from front end as admin and is present in the JFBConnect User Map. 

I also cannot get Facebook Business Provider to work. Only Facebook Consumer passes the Auto tune tests. I have aslo tried to follow: 
Don't see your user or need additional permissions? Log in to Facebook Business - and this link is broken. See attachments.   
 
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1 year 3 months ago #68387 by mel
Replied by mel on topic Facebook Channel
Can you confirm that the 'JFBConnect Provider - Facebook Business' plugin is enabled and that the JFBConnect backend > Configuration > Providers > Facebook Business section has the app id and secret key set correctly? Can you follow the guide for the FB Business application setup ?

The Select User will only show users that have logged in with their Facebook credentials, not just logging in as the admin on the front-end. We need to get that link working before the channel will be set up properly.

-Melissa
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1 year 3 months ago #68390 by avesovum
Replied by avesovum on topic Facebook Channel
Yes I Can you confirm that the 'JFBConnect Provider - Facebook Business' plugin is enabled and that the JFBConnect backend > Configuration > Providers > Facebook Business section has the app id and secret key set correctly? And I have followed this guide multiple times  guide for the FB Business application setup  ?
   

I'm also logged into my Facebook account and logged in as admin in Joomla with Facebook credentials at frontend. 

ERROR: When I click Facebook App button in Autotune it returns the following error: "Facebook keys not configured. Skipping the Application Setup step" As you can see by the screen shot the Keys are present.

What am I missing?

I would also like to say that the guide for the Facebook Business application setup is out of date at step 9. the "Choose Platform" screen (below), select Web (www) as the platform. You have to click Quickstart to produce this menu which is wholly confusing for new users.
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1 year 3 months ago #68391 by avesovum
Replied by avesovum on topic Facebook Channel
I have also found the following: ERROR:
  1. Test: Facebook Javascript library inclusion
    • Fail: Facebook Javascript library not found, but JFBCSystem plugin is detected. Please contact support if you experience issues.
 
 
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1 year 3 months ago #68410 by alzander
Replied by alzander on topic Facebook Channel
Ahh.. Facebook Business won't add the Javascript to your front page (to save loading if not needed) so that Autotune fail is expected in that case. If you are setting up the regular Facebook authentication for normal users to login, then there is an actual issue that we'd have to help investigate further.

For setting up the channel, you need to login with the network you want to setup a channel for and connect that to your Joomla account. When you create a channel for Facebook Business (Pages or Groups), there should be a "Login" button in the admin area that you can use to login with. Once you go through that process and connect your Facebook account to your Joomla user, you should see that user show up in the "User" selection popup.

I hope that helps explain, but if you need anything else, please let me know.

Thanks,
Alex
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