Topic-icon Login does not work

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9 years 5 months ago #49222 by aalisg
Login does not work was created by aalisg
Hello,

Since a few days and maybe a few components, modules and plugins updates SCLogin Enhanced (regular login not social netowrks ones) does not work anymore on our www.aalisg.org/fr website. It seems there is a problem with jquery has it does not load in a secure way (using SSL). Can you please help us to solve it ?

Regards
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9 years 5 months ago #49232 by mel
Replied by mel on topic Login does not work
I attempted to create a Joomla account on your site. After an admin has approved it, I will try to log in to see the behavior.
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9 years 5 months ago #49239 by aalisg
Replied by aalisg on topic Login does not work
Hello and thank you for your reply,

I did it. The fact is that we use also EasySocial Login module to block access to pages which need registered credentials. Maybe I should disactivate it and use SCLogin Enhanced everywhere. What do you think ?

P.S. Please tell me if you need administration credentials and if you do tell me also how to communicate them to you.

Regards
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9 years 5 months ago #49250 by mel
Replied by mel on topic Login does not work
There's possibly a conflict between Community Builder and SCLogin plugins. I attempted to go into index.php?option=com_users&view=login (Joomla's login page) and was redirected to Community Builder. I was able to log in fine there. However, from your main page and the SCLogin module I could not. Sometimes we've seen that CB can hijack the user authentication process. Can you go into the System - Community Builder plugin and turn off the setting for redirecting for com_users component? The EasySocial system plugin also has options for redirecting URL's on the com_users component. Can you disable that option too? If the two of them are on, it's very possible this can be the cause now. Depending on which versions of CB and EasySocial you had before upgrading, these are newer settings/behavior.

Let me know if disabling the options in the two plugins has any effect.

-Melissa
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9 years 5 months ago - 9 years 5 months ago #49310 by aalisg
Replied by aalisg on topic Login does not work
Hello and thank you for your reply,

We did what you said and it seems to work. But now, strangely, there is a loop on the frontpage on Google Chrome Browser : the page loads and when it does it loads again and again and again. I think it is a problem with the loading of Jquery.

Can you confirm that you have the same issue ?

Regards
Last edit: 9 years 5 months ago by aalisg.
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9 years 5 months ago #49326 by alzander
Replied by alzander on topic Login does not work
Please try the following:
* Disable caching on your site. Specifically in the Joomla -> Global Configuration area, but possibly anywhere else that you have have 'optimization' plugins enabled
* It looks like you're using a 3rd party SEF extension. Please make sure that whatever extension it is is set to "Skip" altering JFBConnect URLs

Then, test again. If that doesn't work, please try disabling SEF URLs altogether to see if that helps the looping issue.

If that fixes things, we can help to re-enable caching or any other changes you made, but we need to narrow down where the conflict is first.

Thanks,
Alex
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