I apologize for the lengthy delay. We had an issue that was preventing us from responding to support requests but it is rectified now. We are going through previous posts and responding to them all and expect to be caught up shortly.
Your
www.deepershades.net/ website has Javascript errors. If you still have modal enabled, this is preventing the popup from launching (both on modal or on desktop). Additionally, I'm having trouble opening your menu on the mobile view.
Can you look into your 1) JFBConnect > Configuration > Advanced setting and verify that you have Load JQuery/Bootstrap enabled. Can you also open SCLogin module > Advanced Settings and check to see if you have the Load JQuery option enabled? First step is to get the js errors fixed before we can continue.
I've also extended your subscription another 6 months. We're sorry for the inconvenience our delayed response has caused.
-Melissa
Modal popup loads entire page
