Topic-icon Connection failed with status: parsererror

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2 years 2 months ago #67801 by zeshar
Hi all 
could you help me ?
I have this "Connection failed with status: parsererror" on the form (nickname part).
www.bikes-france.com
thank you for your help.

 
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Support Specialist
2 years 2 months ago #67802 by alzander
I'm unsure what is going on, but I am not able to type anything into the username or password fields. Nothing appears and if I click "Connexion", a message comes up that the fields are required.

Are you able to type anything into those boxes? I'm assuming the "Connection failed" happens after you try to submit the form.

This is unrelated, but in the browser console is a message about an unexpected character '<' found at line 280. At that line is the following code, which is indeed incorrect:
<script><!-- Start of  Zendesk Widget script -->
<script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=a6bd8afa-b1fb-4d7c-96f2-a992f92148ca"> </script>
<!-- End of  Zendesk Widget script --></script>
The <script> on the first line and </script> at the end of the last line shouldn't be there and could be causing a lot of other Javascript issues.

I hope that helps, but please let us know if you're able to use the login functionality at all and we'll gladly help investigate further however we can.

Thanks,
Alex
The following user(s) said Thank You: zeshar
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2 years 2 months ago - 2 years 2 months ago #67804 by zeshar
Hello Alzander,
thank you for reply :)

well I have deleted This Script. it is not realy necessary for me.

I have finally found the pb !!
thank you again

regards
Z.
Last edit: 2 years 2 months ago by zeshar.
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Support Specialist
2 years 2 months ago #67805 by alzander
I'm glad to hear we were able to help get you going. If you need anything else, just let us know!

Thanks,
Alex
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