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Topic-icon Login button inactive

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9 years 2 months ago #50919 by akmamess
Hi.
I installed SC login module on my joomla 3 site, and it was functioning like a charm until suddenly ceased to work. When I click the LOGIN button in the madal popup box nothing occurs, but the button REGISTER work greatly.
Please help me.
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9 years 2 months ago #50923 by mel
Replied by mel on topic Login button inactive
Generally, when this happens it can be a JQuery problem, the javascript for the modal is not loaded on the page or there is a conflict with another template or extension on the page. If you've installed anything like a new template or extension, this is why SCLogin could "suddenly" stop working. Please provide a URL where we can see the modal on the page.
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9 years 2 months ago - 9 years 2 months ago #51553 by ConsultED
Replied by ConsultED on topic Login button inactive
Hi, Melissa (et. al.) -

I have the same issue (Login button functioning, then not/Registration and all other buttons work fine) and am always a nimrod at tracking down jquery/java conflict issues; could someone take a look and see what is blocking the login?

URL: öppensourced.com

Module is positioned under "SSO" menu item in Topbar, upper left.

I haven't installed any new components/plugins (same ones installed now that were installed when working) so I must have gotten a plugin out of order maybe (i've tried turning them on/off to see what is in conflict but can't put my finger on it)?

* this is the error I get on the Login button:
POST jq-bootstrap-1.8.3.js:2029
http://www.xn--ppensourced-qfb.com/modules/mod_sclogin/ajax/otpcheck.php 404 (Category not found)

Thx much!
Last edit: 9 years 2 months ago by ConsultED.
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9 years 2 months ago #51561 by mel
Replied by mel on topic Login button inactive
This seems like a separate issue related to two factor authentication. The file that SCLogin is looking for is http://www.xn--ppensourced-qfb.com/modules/mod_sclogin/ajax/otpcheck.php but cannot find it to do the two factor authentication check. Could you verify that the file is actually present on your server with correct permissions to read it?

-Melissa
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9 years 2 months ago #51562 by ConsultED
Replied by ConsultED on topic Login button inactive
Thx for looking into this, Melissa -

yes, otpcheck.php (in the indicated directory) is there with permissions set to 0644
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9 years 2 months ago #51569 by alzander
Replied by alzander on topic Login button inactive
Something is wrong then, since that file can't be loaded. If I go to that URL, it returns a 404 error.

The permissions seem correct, but it's possible that either:
* You have an .htaccess restriction from loading PHP out of different directories
* You have a firewall of some sort that's preventing the file from being loaded

Without that file being able to load, the Login button will not work since you have Two Factor Authentication enabled on your site. When that is enabled, the SCLogin module does a Javascript call to check if the user that is trying to sign in has 2FA enabled. If so, it will show the 'code' input box; if not, the user will be logged in. If the file can't be found, then a Javascript error is thrown and nothing will happen.

You'll need to determine why that file isn't loading from your server to fix.

I hope that helps,
Alex
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9 years 2 months ago #51573 by ConsultED
Replied by ConsultED on topic Login button inactive
As always, thanks for the prompt replies and great advice guys; it makes all the difference, especially for persons like myself that aren't developers by trade/practice/experience. :D

I added a line to .htaccess to allow access to this php file - for the life of me I can't figure out why everything was working before (with 2-factor On + .htaccess = both of these existed before ever even installing the login module) and then suddenly not, but that is certainly all on my end/not of issue with the module itself.

I owe you guys a positive rating on joomla extensions page(s) and fwiw I also have upcoming blog posts on using the entire JFBC suite - excellent product(s) and even better support - much appreciated!
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9 years 2 months ago #51582 by alzander
Replied by alzander on topic Login button inactive
I'm so happy to hear we were able to help you figure the issue out. There's always gremlins that can creep up when you're not looking. If it happens again, just let us know and we'll gladly help squash them again :)

As for a review, we never turn one down and love it if you did. I'll even provide a handy-dandy link you can use to our JFBConnect page:
extensions.joomla.org/extensions/extensi...l-display/jfbconnect

Thanks so much and best of luck,
Alex
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