Topic-icon JFBC and add K2 item causes 1064 error

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9 years 7 months ago #47258 by dennisth19
Hi,

if i want to create a k2 item i get 1064 error. if i disable the jfb-system plugin it works.
I have jomsocial and payplans. Payplans assign automatic a user to a k2 usergroup who has access to k2.
that works.

you should have my login to my site
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9 years 7 months ago #47259 by alzander
Can you tell me what the actual 1064 error is? The SQL query that is shown will help us narrow down the cause and help you more.

Additionally, when you're creating the item in K2, can you tell me:
* Are you on the front-end of the site or the admin area?
* If the front-end, did you authenticate with a social network or just Joomla credentials?
* If you disable the Open Graph - K2 plugin, does that fix the issue?
* If you disable the Social Profiles - K2 plugin, does that fix the issue?

Let us know the answers to the above, and we'll gladly help however we can.

Thanks,
Alex
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9 years 7 months ago #47260 by dennisth19
Its in frontend.
If you login with: demo3, 121212
link: /artikel/artikel-erstellen-premium-plus-mitglieder/item/add

i tried with disabling both plugins- not worked.
only if i disable the system plugin its working

i tried it with social connected profile and with not connected profile
its easiest, you take a look at it
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Support Specialist
9 years 7 months ago #47261 by alzander
Thanks for the link and what to look for.

I accessed the admin area of the site to investigate further. To fix, I had to disable the Open Graph - K2 plugin and re-order the JFBCSystem plugin to the top. I'm not sure where the conflict with the ordering of the system plugin is coming into play. You honestly have a huge amount of system plugins enabled, which I'd highly recommend going through to disable whatever you don't need. That will decrease the amount of conflicts you run into in the future and make a drastic improvement on your site loading time, which is a bit slow. Every system plugin loads on every page and does something, and that all adds up a bit.. even with 3 caching plugins enabled.

We'll have to investigate further to determine why the Open Graph - K2 plugin is causing issues with creating issues on the front-end. It's not something we've heard of before. If we can recreate the issue on our own dev systems, that'd be great. It may be a unique combination of extensions and plugins on your site that's problematic though as we've never heard of this before.

I hope that helps get you started for now, but if you need anything else immediately, just let us know.

Thanks,
Alex
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