Topic-icon SEF URL Rewriting & Social - Content Plugin

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12 years 2 months ago #42419 by joomleb
Hi Alzander,
on my joomla 3.2.3 + JFBConnetc 6.0.2 with Social Content Plugin enabled, all were perfect and Social Plugin icon counters like Facebook share (too used from site users) show me the numbers of times each article was been shared.

Now, if I set in Joomla Configuration > Site > SEO Settings > Use URL rewriting: Yes (to take over the /index), the counters are resetted and the Social Plugin icon counters are all as "0".
If I change "Use URL rewriting: No", the exact numbers are back right.
This happen also on the home page (featured articles), where the URL is always the same.

Please, Can you take a look on this issue?
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Support Specialist
12 years 2 months ago #42428 by alzander
Facebook associates each Like and Comment with specific URLs on your site. When you update your URL structure (whether that's enabling SEF URLs, moving content or switching domains) the Likes and Comments will not 'move' to the new URL. You'd need to either:
* Use an instance of the SCSocialWidget module for the Like or Comment box and insert the 'old' URL where Like's or Comments have been used before.
* Change the 'new' URL to actually be the 'old' URL. I mention this only as an option if others read this, as sometimes content changes update the URL and can be reversed. In your case, that would mean disabling SEF URLs.

There isn't a way to tell Facebook to associated likes/comments from one URL to a different URL.

I hope that helps explain, and sorry for the inconvenience.

Alex
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