Topic-icon Getting Error - JForm::getInstance could not load file - in Admin area

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Quick background - I use your JFBConnect and JLinked on two websites that I fully own and operate. Both templates are identical, same host, same Joomla, JomSocial on both. Many extensions are on both installs.

On my other site, I do not have this error at all. It is however, the first time I have installed JFBConnect and JLinked on that site so a previous 4.x and 5.0 version was not there.

The site I am having an issue with has your previous versions. I just re-uped my subscription to get your latest versions. Everything is working fine EXCEPT I get the error JForm::getInstance could not load file in the Admin panel when clicking /components/JFBConnect/Profiles. I do not get the error when doing the same for JLinked.

I have painstakingly tried to keep my settings between both sites identical for ease of administration.

WEBSITE: fairfax2015.com/911social (location of login of JomSocial).

Have you any previous knowledge of this happening to another user? I searched the forums and could not find anything.

Many thanks!
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Support Specialist
My guess is that you're using an older Social Profile plugin. Can you try:
* Disabling each Social Profile plugin you have enabled to determine which ones are causing the problem. Disable them, reload the page and test again until the issue goes away.
* Re-install the latest JFBConnect. That will update all your files again. If you installed JLinked 2nd, it's possible an older version of a plugin was installed as JLinked hasn't been updated as recently. We're working to get both JFBConnect and JLinked in line together to prevent this type of problem in the future.

Let me know how that goes,
Alex
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