Topic-icon FB posts are Locked and are 'Only Me' read only

Active Subscriptions:

None
10 years 7 months ago #37136 by nile
Hi,

everything went smoothly for installation, and auto tune. cool. But my posts into my fb page using Recommend are all locked as Only Me. i've looked at the fb application, and given it public visibility, but that didn't help.

thanks.

nile
The topic has been locked.
Support Specialist
10 years 7 months ago #37149 by alzander
Nile,
That's likely not caused by the App itself, but by your own privacy settings. Go to the Account Settings area in Facebook.com and check that settings like "Who can see my stuff?" are set to Public and not "Friends Only" or "Only Me".

An app can't override a user's own privacy settings.

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
10 years 7 months ago #37191 by nile
The setting in FB is set to public.

However i notice this.

If i make a post to FB from my site and I am not logged in - the post is locked on my fb.
But if i make a post to FB and I am logged in, the post is visible.

Not sure i understand this.

thanks.
The topic has been locked.
Support Specialist
10 years 7 months ago #37196 by alzander
I'm not sure I understand this either. We'll look into it a little more, but this isn't something we've heard of before. Obviously, if you narrow anything down, let us know as well as I'm unsure what logging into the site could have to do with the privacy of posts.

Keep me posted on what you find,
Alex
The topic has been locked.
Active Subscriptions:

None
10 years 6 months ago #37216 by nile
Sawadee,

I'm using the latest version and it seem okay for now thanks. Yes strange. However I did a complete uninstall and created a fresh fb app, without any settings.

thanks.
The topic has been locked.
Support Specialist
10 years 6 months ago #37235 by alzander
Hmm. I'm not sure what would have caused that. I'm glad that you got it going though. Should you need anything else, just let us know.

Thanks,
Alex
The topic has been locked.