Topic-icon Facebook app setting

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10 years 8 months ago #35627 by ISE
Facebook app setting was created by ISE
Hi,

I have just installed the new version and it is working fine except for one setting in the "overview/migrations" tab

October 2013 Breaking Changes app settings:Disabled recommendation:Enabled

I assume I need to get this setting don ein the facebook app, but have no clue where I should do that and how.

Thanks for your help
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10 years 8 months ago #35633 by alzander
Replied by alzander on topic Facebook app setting
Normally, Autotune can set the Migrations automatically for you. Facebook recently changed the behavior of their API slightly which broke that ability for some users. If you simply hit "Save Custom Settings" at the bottom, JFBConnect will try to set the migrations to the recommended values. If you get a red error box saying "An unknown error occurred", that means the migrations couldn't be set.

From there, you can either wait until JFBConnect v5.1 is released next week and use Autotune then, or you can set it in your Application manually. The October changes are a ways off, so it's not critical that that value is set correctly right now.

I hope that explains, but if you have any other questions, just let us know.

Thanks,
Alex
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10 years 8 months ago #35642 by ISE
Replied by ISE on topic Facebook app setting
OK, thanks for lettig me know. It is no bid deal then.

I however cannot find the save custom settings button. Do you mean Set All Recommendations?

Thanks again
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Support Specialist
10 years 8 months ago #35645 by alzander
Replied by alzander on topic Facebook app setting
Next to "Save All Recommendations" there should be a another setting. I though it was "Save Custom Settings", but maybe it's named something else. If you're not seeing any other button, that's definitely strange... so let us know.

Thanks,
Alex
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