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Topic-icon Reset Basic Settings

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10 years 9 months ago #35172 by guamen1
Reset Basic Settings was created by guamen1
Hello
I created an app for testing. And tested on my computer with wamp. Then I uploaded the site.
Now I want to use my new basic settings.
When I go into auto tune, it still displays my testing domain, and there is no way to change it.
So I tried re-installing but it keeps the old data.
Then I tried deleting the app... but now I can't fin where to change the app id.
Auto Tune says the app was deleted, but it doesn't give me any options to switch app.
How do I fix this?
Thanks
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Support Specialist
10 years 9 months ago #35176 by alzander
Replied by alzander on topic Reset Basic Settings
Guayo,
In Autotune, go to the Basic Info area and make sure your Facebook AppId and Secret are correct for the app you want to use. Then, in the FB App area, hit the "Refresh" button in the top right. That will fetch all the latest information about your app.

I hope that helps, but if you still have issues, just let me know.

Thanks,
Alex
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10 years 9 months ago #35201 by guamen1
Replied by guamen1 on topic Reset Basic Settings
The thing is I deleted the app.
How can I reset also the app id and secret?
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Support Specialist
10 years 9 months ago #35202 by alzander
Replied by alzander on topic Reset Basic Settings
In the Autotune area, click on the "Basic Info" tab on the left. In there, you can update your App ID and Secret Key. Then, in the FB App area, click Refresh and your new settings should be imported and you can configure from there.

I hope that helps, but if not, let us know.

Thanks,
Alex
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10 years 8 months ago #35268 by guamen1
Replied by guamen1 on topic Reset Basic Settings
Everything is working fine now. Thanks for your help
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Support Specialist
10 years 8 months ago #35271 by alzander
Replied by alzander on topic Reset Basic Settings
Awesome. Glad to hear that got you going. Should you need anything else, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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  1. Forum
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  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Reset Basic Settings
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