Topic-icon Like popup disappear

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10 years 11 months ago - 10 years 11 months ago #33338 by dancon
Like popup disappear was created by dancon
Hello,
I've a problem with the like popup, like this topic www.sourcecoast.com/forums/jfbconnect/jf...like-popup-disappers (I cannot reply directly, so I opened this one).
The Web address is akuel.dascos.info. As told by suimef, the comment box disappear imemdiatly, but I'm not in his/her situation cause as you can see this is a full and valid domain.

I use the code version cause it's over a Hikashop product: {jfbclike layout=standard width=450 action=like show_send_button=true}

Thanks for your support
Daniele

Errata corrige: after clicking "Like" and the box disappearing, I have the "Confirm" link; I click it and then here it is the box, but when I write down the comment and then submit, nothing happens.
Thanks
Last edit: 10 years 11 months ago by dancon.
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10 years 11 months ago #33339 by alzander
Replied by alzander on topic Like popup disappear
The "Confirm" link is done by Facebook itself when it detects that clicks on the Like button may not be legitimate. Basically, it's there way to prevent spammy or malicious clicks of the Like button that aren't done by the user themselves.

The only way to remove that "Confirm" link is to get more Like's on your site and make sure that your site isn't doing anything out of the ordinary to garner those Like clicks. Eventually, Facebook will determine that your site is a positive, good site and will no longer require the extra step from users.

As for me, I clicked the Like -> Confirm and then entered a comment. The Like did appear in my Activity Log within Facebook, so the Like does indeed work on your site, it's just a little more inconvenient right now due to the confirm button.

I hope that helps explain,
Alex
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10 years 11 months ago #33356 by dancon
Replied by dancon on topic Like popup disappear
Hello Alex,
great help, that's the way I like support!!

Thank you
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Support Specialist
10 years 11 months ago #33359 by alzander
Replied by alzander on topic Like popup disappear
Daniele,
Glad to help, it's what we're here for. Thank you for your subscription which lets us keep developing and provide the support we do.

Should you need anything else, just let us know.

Thanks,
Alex
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