Won't install

Shawn,
The upgrade/renewal discount is only valid if you renew while your subscription is still active. Your last subscription looks to have expired in January, so unfortunately, you weren't eligible for the discounted price. There is generally less support for users who keep their subscription and extension up to date, and we try to pass that savings on.

As for your issue, JFBConnect should seamlessly upgrade your database tables. The error message your reporting though is indicating there is a problem doing so. Do you know what version of JFBConnect you were using previously? You also posted in the Joomla 3.0 forums, for which JFBConnect v5.0.0 is the first release for that version. Was this a site migrated from Joomla 2.5 (or earlier), or is this a brand new site?

Any information you can tell us about your configuration just before you installed JFBConnect v5.0.0 would really help us to understand the problem and help provide a solution.

Thanks,
Alex

Without knowing what version you tried to install, I can't recreate the problem or understand what may be happening.

The solution would be to do the following though:
* Uninstall JFBConnect from the Extension Manager
* Use a database manager tool (PHPMySql or something similar) and remove the following tables from your database:
#__jfbconnect_config
#__jfbconnect_user_map
#__jfbconnect_request
#__jfbconnect_notification
Replace #__ with your database prefix.

With that, you should be back to a clean slate and installing the v5.0.0 release should work. If not, let us know any errors you get and we'll help how we can.

Thanks,
Alex

When did you get that message? If that's during installation, it means that the tables weren't recreated during installation. Can you uninstall JFBConnect and try to install again? The tables being created is a part of Joomla's installer process, not JFBConnect. If they aren't being created, that's a sign of something very odd happening with your Joomla site.

After you reinstall, check out the database to see if the 4 tables I had you delete are back. If not, we'll have to figure out what's going on and why your site is behaving different than all others, as we haven't heard of this issue before.

Thanks,
Alex