Questions about Facebook like functionality and the Google+ button

1) The Google+ button is missing because of the RocketTheme RokBooster plugin. It changes the social tags in a way that makes them unworkable. We've gotten around the issue in the latest 5.0 release for all of the Facebook features, but the same changes aren't possible for the Google+ button. There's a support thread about this on RocketTheme already:
www.rockettheme.com/forum/index.php?f=62...86341&rb_v=viewtopic
I'd recommend posting there to hopefully raise the priority and have them fix the issue. Beyond that, if you want the Google+ button, you'll need to disable the RokBooster plugin.

2) There's a style in your template that looks like:That needs to be removed as it's limiting the size of the iFrame that Facebook is opening. Since RokBooster is enabled, I can't see the actual CSS file that has that line.

3) This is a bug with Facebook's Fan module. You can use their configuration tool to hopefully find settings that work. They state they support only a minimum width of 292px, which the border should always show at. Smaller than that though, there are only some combinations of width/height when the stream isn't showing that will fully show the border. Try to play with the configuration tool and see if you can find a setting that works:
developers.facebook.com/docs/reference/plugins/like-box/
Otherwise, enable the Fan Box on your page and let us know where we can see it to help you debug it further.

Thanks,
Alex

Sounds good. Keep us posted on how things go. Should you need any more help from us, just let us know.

Thanks,
Alex

Glad to hear that disabling the RokBooster plugin solved your JFBC, and other, issues.

As for the Like Box, we don't include any CSS files for that module. Additionally, Facebook doesn't allow you to include your own CSS to style the contents of that Fan box. They don't want users to change the looks of the Fan box because people have abused that ability by removing any indications of Facebook and not making the looks standard to Facebook's branding guidelines.

So, with that said, what are you trying to do and what are you editing? Again, I don't think you'll be able to change the looks, but there is some 'looks' options you have control over in our parameters.

Finally, your correct, the FanBox will not resize in a responsive view. It can 'move' as a page shrinks, but cannot be resized. The FanBox is implemented in an iFrame and has a fixed height and width. Those values cannot be set in % values, unfortunately, which means it won't resize.

Sorry for the trouble with the Fanbox, but hopefully you can work around that.

Best of luck,
Alex

Gina,
I don't know either. You have the RokBooster plugin enabled, which is minifying, combining and compressing your CSS files. With that, it's impossible for me to know the CSS file that has that line in it. Please disable RokBooster and let us know and we can investigate further.

Thanks,
Alex

Gina,
I see what's happening. RocketTheme looks to have moved to compiled CSS (using a LESS compiler). That may not make sense, but generally, there is a setting in the template's themselves for "Development mode" or something like that that may use the raw files.

I can tell you now that the 'compiled' CSS file with the line that needs to be edited is:
www.ascension-portal.com/templates/rt_ce...7708e44e3d4fa751.css
You should be able to change/remove the iframe CSS style I mentioned above in that file. However, if you make any other changes to the template, that file will be regenerated and the setting will likely come back.. so it's best if you can find the original file that is being compiled to create the one I linked to above.

Hope that helps explain,
Alex