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  7. SC Login Modal pop-up is empty

Topic-icon SC Login Modal pop-up is empty

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4 years 2 months ago #66122 by Ludwig von Mises
Hi, I just did a hefty upgrade on a site that hadn't been updated in a year. Switched from PHP 7.1 to 7.3. I think it was on Joomla 3.6. Also a major jReviews upgrade. All is working good except for the SC Login modal. You click on login, the screen gets the dark overlay, but I can't see the login form anywhere.

I have messed around with the jQuery and CSS settings, re-installed the module, deleted the old module and made a new one, to no avail. Not sure what the issue could be. Could you please take a look?

Title

Scroll down to the login button below the social media buttons, right after the article body.

Thanks!
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4 years 2 months ago #66123 by mel
Replied by mel on topic SC Login Modal pop-up is empty
Can you enable the "Load jQuery/Bootstrap" setting in the JFBConnect backend > Configuration > General area and see if that helps? When I click on the sign in button, it's not being forced to display by bootstrap.

Let me know if that helps and we'll go from there.

-Melissa
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4 years 2 months ago #66124 by Ludwig von Mises
I had already tried that. It doesn't help. I just enabled it again, and cleared the jfbc cache just in case. Can you have another look, please?
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4 years 2 months ago #66125 by Ludwig von Mises
Anyone there?
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4 years 2 months ago #66126 by alzander
Sorry for the delay. I just had a look at your page and I'm not 100% sure what's causing the problem. The Javascript that should be executing to show or hide the popup is not working correctly. My best guess as to the cause is that there is a Javascript error on the page from an unrelated extension:
VM28862:1 Uncaught SyntaxError: Unexpected token ':'
    at Object.Browser.exec (browser-engines.js:96)
    at Object.success (mootools-core.js?477afba701f012fe5009e7449c500138:168)
    at Object.e.extend.$owner (mootools-core.js?477afba701f012fe5009e7449c500138:38)
    at Object.onStateChange (mootools-core.js?477afba701f012fe5009e7449c500138:159)
    at Object.e.extend.$owner (mootools-core.js?477afba701f012fe5009e7449c500138:38)
Once a javascript error occurs, it can prevent future code from running. I'm not sure what the 'browser-engines.js' file is, but it seems like there's a syntax error in that file.

Can you disable whatever extension or plugin is adding that file and test to see if the login popup works properly? Either way, that will narrow down the culprit for further investigation.

Thanks,
Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. SC Login Modal pop-up is empty
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