Topic-icon Moved site directory, need help fixing JFBC config

Active Subscriptions:

None
Greetings,
I've developed my website in a subfolder /dev, then moved it into the root when I was ready to launch.

After I cleaned up the configs and databse, I run AutoTune, and when it gets to the Facebook App portion, it still "Recommends" the wrong URL data, has the wrong callback URL, etc, with big red incorrect "recommendations". I've cleaned up as much of the database as I can, going round and round with entries in "_jfbconnect_config" that re-create themselves, and sometimes unable to edit "_social_config" because "it has no unique column" or some such?

See attached screenshots. The /dev path is no longer vali, and I am unsure how to remove it from my JFBConnect.

I would appreciate any suggestions you can provide.
The topic has been locked.
Support Specialist
4 years 8 months ago #65580 by alzander
In general, you shouldn't have to change anything directly in the database and we wouldn't recommend doing anything there.

In the FB App section of Autotune, click the 'Refresh' button in the top, which should fetch new recommendations based on your new URL. Then, if any changes are necessary, go ahead and make them.

I hope that helps, but if not, let us know what happens when you hit the Refresh button that is incorrect.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
4 years 8 months ago #65581 by docwahoo
I've been through Auto Tune a few times now, and it does not find the correct path. That is the only reason I messed with the database at all.
If the answer is to reinstall, I can do that too. But JFBConnect is finding incorrect during AutoTune *every *time.
The topic has been locked.
Active Subscriptions:

None
4 years 8 months ago - 4 years 8 months ago #65582 by docwahoo
Correction:

This time I re-ran AutoTune and the "Refresh" actually did something...
I no longer show several wrong items, only one: the Callback URL still has /dev/ in the path suggested.
Unfortunately, that is the one item I am not allowed to correct manually.

I have verified that path does not exist on the FB App itself (Screenshot)
Last edit: 4 years 8 months ago by docwahoo.
The topic has been locked.
Active Subscriptions:

None
4 years 8 months ago #65583 by docwahoo
Nevermind, I am an idiot...there was another callback URL box below those two on FB...I fixed it.

Thank you very much for your patience and expertise. :)
The topic has been locked.
Support Specialist
4 years 8 months ago #65584 by alzander
No problem, it's what we're here for. I'm glad to hear you got things going and hope the new live site launch goes well!

If you need anything else, just let us know,
Alex
The topic has been locked.