Topic-icon Twitter signup problem (Solved!)

5 years 6 months ago #64656 by alexio
Hi Alex...
We've managed to get Facebook, LinkedIn & Google + signups working / creating an account and being directed to a 'thanks' page, but are experiencing a strange error when using Twitter: "Please enter a valid username. No space at beginning or end, at least 2 characters and must not have the following characters: < > \ " ' % ; ( ) &."

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We've double, triple and quadrupled checked all of the API settings and the JFBC and SCLogin settings to no avail.
(also tried putting joomla in development mode, but it doesn't show an error. ;-)

We're working on an online dev site: changetheworld.com/the1000/
(and have included that URL - with 'index.php' - in the API callbacks... ;-)

Any ideas?
Thanks in advance!
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Support Specialist
5 years 6 months ago #64657 by alzander
I'm assuming you're using "Enable Automatic Registration" setting in JFBConnect to create the user's account automatically. If that's the case, then it sounds like the code to generate the user's username is running into issues.

Can you try different settings for the "Auto Username Prefix" setting to see if one of those options works and, if so, let us know which one doesn't? That will help narrow down where the problem may lie. For instance, if you're using email for generating the username, it's possible there's some problem fetching the user's email address.

Let us know that, or any other details about how you're performing registration, and we'll gladly help however we can.

Thanks,
Alex
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5 years 6 months ago #64662 by alexio
That solved it!

Setting "Auto Username Prefix" to "first.last" fixed it.

( error was produced when set to "firlas"... )

Thanks muchly, Alex
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Support Specialist
5 years 6 months ago #64664 by alzander
Hmm.. unsure why firlas would be having an error, but I'm glad to hear you got it going. If you need anything else, please let us know!

Thanks,
Alex
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