Topic-icon Not receiving admin notification of new comments or like

Active Subscriptions:

None
Not receiving admin notification of new comments or like. I use joomla

Any idea?
The topic has been locked.
Support Specialist
6 years 3 months ago #63275 by mel
The general causes for this are

1) some other extension initializing the Facebook library on your page (search for all.js, sdk.js and debug.js in your source code)
2) SEF or firewall settings blocking the notification. If you're using SEF, make sure you have it to skip JFBConnect URLs.
3) Javascript errors on the page.

-Melissa
The topic has been locked.