Topic-icon Number of social shares counter

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6 years 11 months ago #61817 by kkings
I am using the social share buttons at the bottom of every page. I have used the layout style of “button” which means visitors do not see how many times a page has being shared (for now I think that looks best). I have a few questions:

1) Does it still count the number of shares?
2) Is there a way I can see the number of shares?
3) If I change the layout style to “box count” later on will it show the historical count number?
4) Going forward can I switch between “button” and “box count” (or any layout style) and not lose any historic counts.
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6 years 11 months ago #61819 by mel
Replied by mel on topic Number of social shares counter
The counts are tied to a specific URL. When a share is performed, the count will increase for that URL whether the number is displayed to the user or not. Changing the layout of the buttons does not change the count, just the presentation of the data. You are safe to swap between the display options to make it look the best for your needs.

-Melissa
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6 years 11 months ago #61823 by kkings
Thanks Melissa

Is there a way I can see the count without changing the display options.
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Support Specialist
6 years 11 months ago #61824 by mel
Replied by mel on topic Number of social shares counter
If you go to Facebook's page for the Share Button you can enter the same URL and other desired parameters in the "Share Button Configurator" section. But there's not a way to see it directly on your website without changing the layout.

You can inspect the share button in your Web Developer tools of your browser to find the specific URL that's being shared.
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6 years 11 months ago #61825 by kkings
Thank you very much. How do I close the support questions.
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6 years 11 months ago #61826 by mel
Replied by mel on topic Number of social shares counter
I marked the thread with a checkmark as solved, but we generally only close older threads or others as needed.

Let us know if you have any more questions going forward.

-Melissa
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