Topic-icon Login Button

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7 years 7 months ago #59537 by warchop
Login Button was created by warchop
Hello. I'm running iTemplate from Alejandro and I'm unable to login via mobile devices. Not sure what's going on...everything works (FB, LI) except the Joomla login feature. I click on the button, and nothing. Is there a fix for this?
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7 years 7 months ago #59544 by mel
Replied by mel on topic Login Button
On my laptop, the login and register buttons bring me to a screen that your page has redirected too many times. On my phone, the login buttons appears to do nothing as you stated, but the register button brings me to the same redirect screen.

* Could you try logging in with Joomla credentials via the standard Joomla Login module? Is the same behavior present for that module as well, or just our SCLogin module?
* Do you have caching enabled in the Global Configuration area or the System cache plugin enabled? I'd recommend temporarily disabling those to see if that helps any.
* Some extensions (such as JomSocial) may have redirection options set for user login and registration. These settings can generally be found in their plugins. Could you temporarily disable these options if you're using them

-Melissa
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7 years 7 months ago #59574 by warchop
Replied by warchop on topic Login Button
Hello. I think I fixed the redirect issue...but the button is not working. Other login buttons work, but there has been an issue with the JFBC button, on-and-off for about 5 years.
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7 years 7 months ago #59583 by alzander
Replied by alzander on topic Login Button
If I go to your website in Chrome, on desktop, and simply hit the login button without entering any credentials, I get the redirect too many times message. The ending URL is
/component/users/?view=login

That's not even trying to use any credentials and it's not on mobile.

It seems like the redirection issue is still a problem and definitely needs to be worked out first. That is not an SCLogin issue as I'm pretty confident you'd see the same problem with the standard Joomla login module.

Please test further and let us know if you resolve the redirect problem. Then we'll gladly help investigate any further issues.

Thanks,
Alex
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7 years 7 months ago #59607 by warchop
Replied by warchop on topic Login Button
Alex:

I've enabled the standard Joomla login and it's working without any issues and logs in very quick. I moved up to PHP 7 in order to make the execution time go down a bit.

It's been a persistent issue with the standard Joomla login button - but only on JFBC. Login buttons for joomla work fine from other 3rd party providers. The SM buttons you have in the app. work great, it's just the button that logs into Joomla, which has been intermittent over the years.

Regards,

Scott
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7 years 7 months ago #59610 by warchop
Replied by warchop on topic Login Button
I fixed the issue...by using EasySocial's login module and selecting the setting include JFBC buttons. Hopefully there will be a release of this software that isn't so buggy.
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7 years 7 months ago #59615 by alzander
Replied by alzander on topic Login Button
Scott,
I'm sorry you've run into issues. However, our SCLogin module calls Joomla's login code directly. For standard Joomla credentials, the SCLogin module does not actually perform any authentication, we've simply wrapped the normal Joomla login module with our own styles and a more configurable module. If other 3rd party extensions work, that doesn't mean too much as most, like EasySocial, perform the authentication process on their own.

Again, I'd recommend trying with the standard Joomla login module (mod_login) to see if you have the same issue. If so, that means that there is some underlying problem with the core Joomla login ability which should be investigated. If the mod_login module works, please put it and the SCLogin module on the same page so we can investigate the differences further to make sure you don't have this problem anymore.

Thanks,
Alex
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