Unable to update to 6.5.3

ExmoorEditor
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8 years 4 months ago #56199 by ExmoorEditor

Unable to update to 6.5.3 was created by ExmoorEditor

My Joomla! 3.4.7 extensions manager tells me that version 6.5.3 of JFBConnect is available but when I try to update I receive the error message -

Failed to download package. Download it and install manually from www.sourcecoast.com/index.php?option=com...0&dlid=&dummy=my.zip.

If I try to link to the URL given then I just get a page not found error.

I cannot see any obvious link to a downloads page on the SourceCOast website so how do I get hold of this update?

Tim

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alzander
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8 years 4 months ago #56204 by alzander

Replied by alzander on topic Unable to update to 6.5.3

You can download it from this site by going to the My Account -> My Downloads menu item.

If you can't download from the Joomla update manager, it likely means your subscriber ID is incorrect. While you're on the download page, double check that the Subscriber ID you entered into the JFBConnect configuration area is the same one shown on the download page.

I hope that helps,
Alex

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Unable to update to 6.5.3