Topic-icon Facebook inviter popup dissappears

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8 years 7 months ago - 8 years 7 months ago #54651 by norfolkandway
Hi
Autotune completed no errors
Facebook sign in works, including link my profile
Joomla - 3.4.3
JFBC - 6.4.2
requests set up - nimbus.everhelper.me/client/notes/share/...R3TPAvRCtfRb8PgaPLE/
www.lovecampsites.com/en
I am using the tags both in an article and as a menu link, neither work (Am unable to find/see the module in admin > modules so have not tried that)
When I click on the invite link the popup window appears for about 1 second then dissapears.
Any help most appreciated
Link to article including link -
www.lovecampsites.com/en/campsites-carav...sinesses-coming-soon
Last edit: 8 years 7 months ago by norfolkandway.
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Support Specialist
8 years 7 months ago #54656 by mel
Could you please verify that the category of your Facebook application is set to Games? Requests are only available for this category.

Could you also turn on Debug Mode in the JFBConnect > Configuration > General section to see if there are any errors/warnings coming back from Facebook?
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8 years 7 months ago #54664 by norfolkandway
Turns out that it was the FB app - I created it on an account that they dtermined was not a person and wanted to convert me to a page
I just set up a new app under my real profile and now all works correctly
Thank you for your time spent on this anyway
FIXED
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Support Specialist
8 years 7 months ago #54666 by mel
Great, glad you got it resolved.

-Melissa
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