Topic-icon LinkedIn SCSocial Widget not working

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8 years 11 months ago #53325 by aaronpie
I am using the SCSocial Widget on one of my webpages and the LinkedIn Company Profile information is not showing. I have tried a few other options under LinkedIn and nothing is working. I do know that the widget works for Facebook. Not sure what is going on.

JFBConnect Version 6.4
SCSocial Widget Version 6.2
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8 years 11 months ago #53327 by mel
A few questions to help us start to narrow down the issue (as the company profile widget still loads correctly on my test website)

* Is this the first time you're setting up any LinkedIn functionality or did it previously work with older versions of JFBConnect and is no longer working?
* Please verify that you still have your API Key and Secret Key set correctly in our backend.
* Is it just the widgets that are not loading properly, or is the LinkedIn login functionality also not working?
* Could you please provide a specific URL so we can look at the source of the page and to see if there are any Javascript errors on the page?

Let me know the answers from these and we'll go from there.

-Melissa
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8 years 11 months ago #53336 by aaronpie
Here are the answers to your questions.

* The LinkedIn functionality worked in the previous version of JFBConnect.
* API Key and Secret Key are set correctly in the backend.
* I am able to login with my LinkedIn account with no problems. I am just having problems with the widget when I select LinkedIn.
* Here is the page that the LinkedIn Company Profile is not working. www.ghirardelliassoc.com/about-us
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8 years 11 months ago #53337 by mel
There is a script tag that is being completely stripped out which is causing the company profile not to render. Do you have any security extensions on your site? Could you try temporarily changing the template on your page to see if this helps at all? We need to narrow down what on your site is removing this tag that JFBConnect is adding.

For instance, here's the the tag that should be there, but is not.
<script type="IN/CompanyProfile" data-id="1337" data-format="inline"></script>

-Melissa
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8 years 10 months ago #53356 by aaronpie
You were correct in that the problem was with the template. I updated the template last month and did not realize that the Optimized Script Tags was checked. Once I unchecked this, the widget is now working for LinkedIn. Thanks for the help.
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8 years 10 months ago #53357 by mel
No problem. Glad you got it sorted out.
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